The primary purpose of this position is to process customer payments, keep daily balance of cash, currency and credit card receipts and schedule service appointments.

Essential Functions:

• Process customer payments

• Balance cash drawer daily

• Schedule Service appointments for Service Department

• Answer the Service phone line in a professional manner, transfer calls to appropriate Service Advisor or take messages

• Develop and exhibit accounting skills

• Learn and understand DMS (computer system)

• File Service Repair Orders Daily

• Learn and understand all Ford programs and maintain a good relationship with Ford Motor Company

• Complete Ford and other required training

• Maintain good relationship with all departments, communicating with all coworkers in a professional and friendly manner

Education Required:

High School Diploma or equivalent

Practical Experience:

• 6 months practical experience

• Valid driver's license is required