Core Responsibilities

The Wellness Technician is responsible for maintaining the cleanliness of the clinic, caring for clients as they transition out of treatment to recovery, and ensuring the client’s end-to-end experience in the clinic is smooth, accurate, and hospitable. Technicians must be timely when tending to clients, ensure guests’ experiences during their optimization programs are professional and hospitable, and be knowledgeable, and skilled in the use of MOCEAN’s various technologies.

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The Wellness Technician will have the responsibilities listed below but understand it is subject to change at the discretion of the Director of Operations as it impacts the Company’s operation and needs:

• Know and understand all modalities within MOCEAN and operate them safely for clients
• Attend trainings and lectures for modalities and professional development
• Pay attention to the finer details to elevate clients' experience
• Maintain the clinic’s cleanliness and organization
• Take and update inventory counts of clinic supplies
• Includes but is not limited to:
• Laundry
• Breaking down and consolidating boxes
• Keeping equipment and supplies clean and organized
• Bathrooms and locker rooms cleaned and stocked
• Maintain and follow through clients’ plans of care as properly communicated by providers
• Maintain professionalism at corporate events, private company events, and understand they are an extended representation of the Company
• Stay updated on changing protocols, influx of information on Slack, and general communication
• Appropriately notify the welltech team and the Director of Operations when unable to attend a shift
• If calling out due to sickness, must notify before 24 hours in advance
• If taking time off for personal reasons, must provide notice at least 1 month in advance
• Exemplify MOCEAN’s core values and hospitality to clients and coworkers

The responsibilities of the day-to-day may change as the business grows and changes.