Promptcare is seeking a highly motivated and skilled Network Administrator I to join our team in our King of Prussia, PA office location. As a Network Administrator I, you will be responsible for providing service and support of network hardware and software for corporate and branch offices. You will work closely with other IT professionals to ensure that our network infrastructure is secure, reliable, and efficient. If you are a self-starter with a passion for technology and a desire to learn and grow, we encourage you to apply for this exciting opportunity as a Network Administrator I.

Job Type: Full-Time, 40 hours per week, Mon-Fri

Job Location: Hybrid in King of Prussia, PA

• High School Diploma. Associates preferred
• CNE preferred
• Minimum 2 years’ experience with Windows servers and workstations, LANs and WANs, VPN, HTML and web design and programming
• Ability to troubleshoot network issues

Job Responsibilities, included but not limited to:

• Manage and maintain all network hardware and software
• Manage and support LAN/WAN communication to ensure maximum effectiveness and minimized delays and downtime
• Assist Network Administration Manager with network equipment purchasing inventory and vendor relations to ensure the proper balance of assets in inventory 
• Manage and upgrade applications for various servers and workstations across the network to ensure reliability and security as needed to ensure maximum effectiveness and minimized delays and downtime
• Manage directories, storage and anti-virus protections to ensure maximum protection and minimized delays and downtime
• Train network users, answer questions, resolve problems and communicate changes in software and operations to ensure maximum effectiveness and minimized delays and downtime
• Assis in the development and support of software technology assets utilized in application and web solutions for PromptCare business operations
• Develop and manage PC inventory management solution
• Participate in technology planning and budgeting as needed to ensure to ensure infrastructure is properly supported
• Program and troubleshoot office phone system to ensure maximum effectiveness and minimized delays and downtime 
• Acquire, configure and install workstations as required to ensure maximum effectiveness and minimize delays and downtime
• Assist with creation and maintenance of external, internal websites, and program code for various corporate systems
• Follow all established PC policies and procedures
• Document all network, software and hardware in asset tracking lists maintained by the IT Department 
• Other duties as assigned

Physical Demands

The physical requirements outlined here are indicative of what an employee must meet to effectively carry out the essential functions of this role. While performing job duties, the employee is frequently required to communicate verbally and listen attentively. The role necessitates the ability to lift files, open filing cabinets, and bend or stand as needed. Additionally, the position occasionally requires lifting office products and supplies weighing between 20 and 30 pounds. 

Benefits & Perks 

• Comprehensive Medical, Dental, and Vision Package
• 401(k) Plan with Company Match
• Generous PTO: Vacation, Sick Time, Personal Days, and Paid Holidays
• Life Insurance: Standard coverage with optional enhancements
• Employee Assistance Program: Free counseling and coaching sessions
• Emotional Well-being and Work-Life Balance Resources
• Short & Long-Term Disability: Company-paid with optional supplements
• Accidental Death and Dismemberment Insurance
• FSA and HSA: Manage healthcare expenses
• Commuter Spending Programs
• Volunteer and Engagement Opportunities
• Employee Referral Bonuses
• Exclusive Discounts on entertainment, travel and various other supplemental and cellphone plans

Equal Employment Opportunity 

The PromptCare Companies is committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination on the basis of race, color, age, national origin, religion, gender, gender identity, sexual orientation, pregnancy, marital status, genetic disposition, disability, veteran's status or any other characteristic or classification protected by State/Federal/Local laws. We foster a work environment in which diversity and inclusion are embraced, people are hired and advanced on their merits, and employees are treated with mutual respect and dignity.