The Customer Service Representative supports daily lumberyard operations by assisting customers with product returns, order processing, and general inquiries. This role requires strong communication skills, basic construction or building-materials knowledge or willingness to learn, and the ability to work in a fast-paced, physical environment. The CSR ensures customers receive accurate information, efficient service, and a positive overall experience.  

- Resolve customer issues, returns, and product questions professionally. 

- Assist with phone inquiries and inventory checks
- Work closely with yard staff to fulfill orders

- Maintain a clean, organized counter area