Garner Orthodontics is seeking an energetic, organized, and customer-focused Patient Coordinator to join our team. With a strong reputation for outstanding orthodontic care and creating confident, healthy smiles using advanced technology in a warm, welcoming environment, this is an exciting opportunity to grow your career in a thriving, patient-centered practice. The ideal candidate enjoys helping families navigate their care journey and takes pride in delivering exceptional service at every interaction.

Website: Garner Ortho! 

Why Join Us?

• Well-respected orthodontic practice dedicated to transforming smiles in Chandler and Queen Creek, AZ 
• Supportive, team-oriented, and upbeat work culture 
• Modern office with advanced orthodontic technology 
• Commitment to excellent patient experiences and long-term relationships 
• Opportunities for professional growth and development

Experience & Key Responsibilities: 

• Welcome and greet patients and families with professionalism and care 
• Schedule consultations, treatment appointments, and follow-ups 
• Confirm appointments and manage recalls to support provider schedules 
• Verify insurance benefits, explain coverage, and communicate financial responsibility 
• Assist patients and families with treatment plan understanding and financial options 
• Answer patient phone calls and inquiries with a friendly, patient-focused attitude 
• Maintain accurate, organized patient records and documentation 
• Work closely with clinical staff to ensure smooth coordination of care 
• Perform other duties and responsibilities as assigned by management

Comprehensive Benefits Package: 

• Medical, Dental, Vision, and 401(k) 
• Paid holidays 
• Paid time off

• Previous experience in a dental or medical front office preferred; orthodontic experience a plus 
• Excellent customer service and communication skills 
• Strong organizational abilities and attention to detail 
• Knowledge of dental insurance verification and basic billing helpful 
• Comfort using practice management software and standard office tools 
• Friendly, patient-focused demeanor with the ability to multitask in a fast-paced environment
• Team members are expected to uphold the culture outlined in the SDB Handbook, with a focus on our core values and any additional responsibilities as defined 

 Join our team and be part of a practice dedicated to excellence in orthodontic care. If you’re passionate about helping families and creating positive patient experiences, apply today! 

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