The Store Associate provides excellent customer service and supports daily retail operations in a

dynamic, visitor-focused environment. This role helps ensure that guests have a positive shopping experience while

contributing to the overall success of the store through strong sales and attention to detail.

Primary Responsibilities

• Welcome and assist visitors in selecting merchandise that meets their interests or needs
• Provide product information and handle transactions accurately at the point of sale
• Maintain an inviting, well-organized, and fully stocked sales floor
• Support merchandising and display efforts that reflect the store’s themes and seasonal promotions
• Handle customer inquiries and resolve issues in a professional and courteous manner
• Participate in inventory management, restocking, and receiving new products
• May occasionally be required to assist with special events
• Other duties as assigned

Education / Experience:

• 2+ years of retail and customer service experience preferred

Required Skills / Competencies:

• Strong communication and interpersonal skills
• Reliable, flexible, and able to work weekends or holidays as needed
• Comfortable operating a point of sale (POS) system and handling cash transactions
• Detail-oriented with an interest in sharing knowledge about company-specific products

Technical Skills:

• PC Proficient in MS Word and Excel

Travel Requirements:

• Reliable means of transportation
• This role is based in San Francisco, but may require work in Marin County occasionally. Transportation to Marin can be arranged by the Company if desired

Physical Requirements:

• Ability to use keyboard/mouse up to 8 hours per day
• Approximately 85% of the workday is spent on a computer
• Ability to lift up to 50 lbs as needed
• This role involves frequent physical activity—bending, lifting, standing, sitting, reaching, and walking—for about 75% of the day
• Repetitive tasks primarily involve computer use

Benefits

• Expected compensation for the role is $22-25/hr
• Other benefits may be available depending on employment status