ABOUT US:

From the hacienda-style architecture to the lush gardens and scattered artwork, Estancia La Jolla is a true Southern California escape. This former ranch dates back to the late 1800s, a history the property celebrates and honors. In Estancia's 210 casually elegant rooms and suites, this AAA Four Diamond boutique hotel feels like home.

The JOB:

As Senior Catering Sales Manager, you will have the opportunity to sell and create memorable experiences for our guests at Estancia La Jolla. This role is responsible for both Catering sales and service and is the key liaison between the client and the hotel to provide execution and supervision of meeting and event banquet functions and hotel room blocks. The Catering Sales Manager responds promptly to inquiries, conducts site visits, and provides detailed event orders, diagrams, and resumes for social and corporate groups, focusing on Weddings and Social Market. This role will provide exceptional service for maximum re-booking achievement and upsell for profitability and unforgettable experiences. This is a highly visible role in which you directly impact the guests visit and have the ability to create memories that will last a lifetime!

YOU:

To be successful in this position, we're looking for an amazing people connector, who thrives on creating experiences and problem solving. This role as the Senior Catering Sales Manager requires skills such as patience, empathy, and a desire to provide excellent service for our guests.

Our CULTURE: 

Be part of our award-winning team named TOP Workplace in San Diego 2022-2025 and TOP Workplace USA 2023-2025 by our Team Members. Estancia La Jolla is a part of Noble House Hotels and Resorts offering a collection of luxury hotels and resorts in the Americas. To provide our guests with exceptional service and the most memorable experiences, we look for team members who share our core values. The people who best fit Estancia La Jolla are sharp, hardworking team players. We are looking for candidates with experience in having fun!  

The OFFER:

 In return, we offer competitive pay, health insurance benefits, Team Member and Family & Friends hotel and restaurant discounts within the Noble House Hotel & Resorts family, Matching 401k (After 1 year), On-Demand Pay (Earned wage access before payday!) PTO, Complementary Parking, and Meals. 

Requirements:

Refined verbal and written communication skills

2+ years’ experience in Catering Sales and Service with social and corporate groups, Weddings, and Social Market.

Strong time management skills and proven demonstration of grace under pressure

Possess solid knowledge of hotel service standards, guest relations and etiquette. Ability and experience in successfully selling and working in a high volume, time sensitive environment. Ability to learn, follow and maintain effective sale processes designed to attain maximum revenue while ensuring adherence to established operating criteria.

Completes all required training as scheduled.

Strong knowledge of sales techniques with strong skills and ability to negotiate and close sales desired.

Requires good working knowledge of Microsoft Office applications (including Outlook, Word and Excel) and ability to learn and operate other hotel computer systems. Delphi FDC experience desired.

Ability to work on AM, PM, weekend and holiday shifts as required by operational needs.

Performs other duties, as assigned, to meet business needs.

The ideal candidate will have:

Experience within a hotel/resort environment

If you enjoy being a part of a team providing an excellent experience for our guests and meeting new people, we invite you to apply!

Estancia La Jolla Hotel & Spa is an equal opportunity employer M/F/V/D

EEO Statement

Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities, and job performance.