Department: Banquets

Supervisor: Banquet & Concessions Manager (with direction from Banquet Captains) 

FLSA Category: Non-Exempt

Terms of Employment: At Will

Position Status: Part-time (hours vary depending on events)

Annual Salary: $16.90 / hourly rate plus service fees

Position Objective: 

The Banquet Attendant/Setup is responsible for serving, setting up, tearing down, and providing service at all banquets, events, and banquet-related food and beverage operations for CCAE.  

Duties and Responsibilities:

Key duties and responsibilities include, but are not limited to:

Customer Service:

• Serving food and answering guest questions in a cordial, efficient and professional manner.
• Ensuring that the food and beverage is served timely, maintaining a consistent presentation and proper temperature.
• Responding to all guest requests. As needed, requesting assistance from Captain or Manager.
• Immediately communicating special requests, guest problems, or concerns to Captain or Manager.

Event Operations:

• Setting rooms, buffets, and tables according to BEO specifications and supervisor instructions.
• Attending staff set-up and technical training as requested.
• Assisting in inventories of food, beverages, equipment, meeting supplies, china, glass, and silverware, on a pre-determined schedule.
• Organizing equipment for the functions.
• Cleaning, maintaining, and looking after equipment during and after functions.
• Making sure all storerooms are clean, organized, and secured.
• Following all designated opening and closing procedures to ensure areas are secure and energy efficient.
• Adhering to all department and Center-wide policies and procedures.
• Ensuring the proper handling and cleaning of all equipment, china, glass, and silver.
• Attending all department, full staff, and other meetings and trainings as required by management.

Health / Safety:

• Following all sanitation procedures including safety guidelines and OSHA requirements.
• Attending all safety meetings as required by management.

Performing other related duties as assigned.
 

Knowledge, Skills, and Abilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. 

• At least one-year of formal experience as Banquet Server for a conference center banquet facility or full service hotel or restaurant operation, required.
• Able to work overtime if needed
• Must wear appropriate uniform at all times
• Able to work independently with little or no supervision
• Excellent oral communication skills required.
• Positive interpersonal skills required

License/Qualifications:

Food Handlers Card required must be obtained after time of hire. 

Physical demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 

• Must be able to stand / walk for 6 or more hours, walk for long periods of time. 
• Must be able to regularly lift and/or move up to 30 pounds, frequently lift and/or move up to 30 pounds, and occasionally lift and/or move up to 50 pounds.
• Specific vision abilities required by this job include, close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• Able to reach hands and arms in any direction and kneel and stoop repeatedly
• Ability to speak and hear
• Identify and distinguish colors

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Working Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Working conditions:

• May be indoor or outdoor setting depending on the event
• Varied weather conditions are expected
• Noise levels vary, but can be high during events, shows, etc.
• Varying schedule to include evenings, holidays and extended hours as business dictate.

The California Center for the Arts, Escondido is proud to be an Equal Opportunity Employer and considers qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identify, age, disability, veteran status or any other protected factors under federal, state or local law.