Join our esteemed family-owned company, where we deliver exceptional, compassionate care for pets and their families. As a Care Provider, you will play a vital role in our mission, which includes performing animal cremations, transporting deceased pets with our company vehicle, and returning cremated remains with the utmost care. This entry-level position offers comprehensive, hands-on training in cremation operations, requiring no prior degree or certifications.
We are dedicated to providing outstanding customer service, recognizing that pets are cherished family members. We seek empathetic, team-oriented individuals with a strong customer service background. If you find fulfillment in assisting others, this role offers a profound opportunity to positively impact the families we serve.
Our service model is guided by Dignity, Respect, Integrity, and Quality. We are committed to fostering an employee-centric culture that values open communication, a healthy work-life balance, rewarding work, and a family-like atmosphere. As a leading pet cremation provider nationwide, we offer numerous opportunities for career advancement within our organization.
DUTIES AND RESPONSIBILITIES OF A CARE PROVIDER:
- Operate company vehicles (minivans) in a safe and courteous manner.
- Provide excellent customer service both in person and over the phone.
- Handle pets with the utmost respect and dignity at all times.
- Operating cremation equipment (training provided)
- Accurately completing all required paperwork and electronic forms.
- Obtaining paw prints and other memorial items as requested.
- Transportation of pets to and from family’s homes or veterinary clinics.
- Using various tools and equipment to customize and package cremains for delivery.
- Keeping clean workspaces and vehicles.
- Maintain a professional appearance.
- Comfortable speaking to people with compassion and professionalism.
- Possess a valid driver’s license and successfully pass a motor vehicle record check.
- Successfully pass a background check.
- Adhere to our strong code of ethics.
- Successfully pass a 4-panel drug screen (Cocaine, Amphetamines, Opiates, PCP).
- Ability to lift 50 lbs unaided.
- Possess a cell phone with the ability to call, text, and use a GPS application.
- Detail-oriented mindset with a commitment to delivering error-free services.
- Flexibility with scheduling. Evenings and weekends are required. Shifts will vary.