POSITION REPORTS TO: QHP and/or Designee

POSITION SUMMARY: Under the direction and supervision of a Qualified Health Professional, the Targeted Case Manager (TCM), will provide comprehensive case management services to patients who have histories of behavioral health needs specific to the need for induction of Buprenorphine (Suboxone). The TCM will coordinate, address, and connect patients to resources in support of their long-term recovery.

POSITION DESCRIPTION:

§ Coordinate case management services for behavioral health MAT patients

§ Facilitate referrals to service providers as appropriate

§ Support PRN in maintaining contact with patients via outreach phone calls and letters

§ Advocate for patient care to reduce barriers to accessing services

§ Document and bill all interaction recorded in the electronic health records (EHR)

§ Adhere to confidentiality policy and HIPAA protocol as related to patient’s information/interactions

· Attend all agency staff meetings and annual in-service as required or mandated.

· Maintain good working relationships with all agency staff, patients and visitor

POSITION QUALIFICATIONS:

· Bachelor’s degree in Human Services, Social Work, Psychology, Counseling, or related field

· Prior experience working with target populations

· Experience and knowledge of Microsoft systems and electronic health records (EHR)

· Excellent written and oral communication

· Ability to speak, read and write the English language

· Bilingual English/Spanish a plus

JOB SETTING:

· Must possess sight, hearing and digital senses or use prosthesis that will enable the essential functions of the job to be completed.

NOTE: This description reflects management’s assignment of the essential functions. It does not restrict the tasks that may be assigned. Tasks are subject to change at any time due to any reasonable but necessary conditions.