Description
We need a self-starting and glass half-full team member to manage our customer service activity at our Specialized Onsite Services Branch in Columbus. This role will provide you with the opportunity to continually interact with many different people including customers, vendors and coworkers. If you find yourself to be a proactive solutions provider for your customers and you love heavy equipment, this could be the last ad you need to read
Things you want to know:
- $50,000 - $60,000+ per year based on hours worked
- Bonus paid monthly when earned
- Medical, Dental and Vision Insurances
- 401(k) Retirement Plan with $1 for $1 match up to 6%
- Paid time off and paid holidays
- Tuition assistance
- Branch and company events throughout the year
- Growth opportunity and be part of an incredible team
What you'll do:
- Provide equipment solutions to customers to create value for them and Vandalia Rental- SOS
- Assist in dispatching the drivers
- Manage the rental process to determine and manage the availability of trench equipment
- Work with sales and other departments to best serve our customers and provide effective solutions
- Assisting with building trench boxes
- Answer multiline telephone and enter quotes, reservations and contracts in our ERP
- Stock, maintain and clean showroom as necessary
Requirements
- Optimistic, outgoing attitude and you must like to have fun
- Experience in Trench Safety or similar industry preferred
- High school diploma or equivalent
- Customer service skills are a must
- Great communication skills, both written and oral
- Detail oriented and organized
- Technologically proficient and comfortable using a computer and Microsoft Office products
- Must be able to sit/stand for long periods of time
- Must be able to start and operate equipment for testing and demonstration
- Must be able to lift 75+ lbs. with assistance
- Must be able to read and write English proficiently
- Must be able to be exposed to dirt, grease, oils, loud noise and other elements common with construction and industrial workplaces
- Valid Driver's License with acceptable driving record
- Must be authorized to work in the United States
This is not meant to be all inclusive but rather provide the framework for the role. Other duties, not listed, may be required.