Reports To: Revenue Supervisor

Division/Department: Revenue (Food & Beverage / Retail)

Position Summary

The Revenue Team Member provides excellent guest service while supporting daily operations across food service and retail locations. This role is responsible for preparing and serving food and beverages, operating point-of-sale systems, and assisting guests with retail purchases. Team Members ensure a clean, safe, and welcoming environment while delivering efficient service and promoting a positive guest experience.

Essential Functions

• Provide friendly, efficient service to guests at food, beverage, and retail locations
• Prepare, serve, and present food and beverages in accordance with safety and quality standards
• Stock, rotate, and replenish food, beverage, and retail inventory as needed
• Handle transactions in accordance with cashless transaction procedures
• Maintain cleanliness and organization of food service areas, retail spaces, storage, and workstations
• Maintain communication with management to inform them of potential situations that may influence the park in general.
• Must be able to work in fast paced conditions at times.
• Operate point-of-sale systems for food, beverage, and retail transactions accurately
• Other projects and responsibilities may be added at the company's discretion.
• Comply with all safety, security, and operational procedures

Job Requirements and Qualifications

• Must be 16 years of age or older
• Must have excellent verbal skills.
• Self – driven with strong people skills.
• Shifts vary day and evening.
• Available any day of week, specifically weekends
• Must be able to work during the holiday seasons.
• Must be able to lift 15 pounds or more.

WORKING CONDITIONS:

The working conditions described herein are representative of those an employee encounters while performing the essential functions of the position. Reasonable accommodation may be made to enable individuals with disabilities to perform essential job functions. 

• Frequent standing, walking, bending, and twisting upper body for long periods of time.
• The work environment is an outdoor park environment with continuous outdoor activity and exposure to extreme weather conditions.
• Must remain alert with no lapses of consciousness.
• Continuous requirement for professional demeanor and appropriate park staff attire.

Morgan’s Wonderland is an equal opportunity employer. All qualified employees and applicants will receive consideration for employment without regard to race, color, religion, sex, age, pregnancy, marital status, national origin, citizenship status, disability, military status, sexual orientation, genetic predisposition or carrier status or any other legally protected characteristic.