Position Summary:  

The Protocol Specialist is responsible for many functions in RCM. 

Duties and Responsibilities: 

• Promoting products, services and content over webchat features, in a way that is consistent with an organization's brand and online strategy 
• Scheduling online posts using multiple platforms. 
• Developing new digital engagement strategies and campaigns • Collaborating with coworkers to ensure branding is consistent. 
• Help develop strategies for current and existing products, launches, promotions, and corporate cultural events. 
• Manage communications for events 

Qualifications: 

Education: 

• High School diploma and/or equivalent combination of education and experience 

Experience: 

• 12 months experience in Medical Billing, Medical Collections or Medical Billing Systems. 
• Experience with traditional insurance plans, HMO/PPO’s, Medicare, Medicaid, and Worker’s Comp. 

Skills: 

• Ability to use 10key by touch 
• Able to type 45 wpm 
• Basic Microsoft Excel and Word knowledge 
• Medical billing knowledge 
• Read EOB's (Explanations of Benefits) 
• Analytical skills 
• Organizational skills