At Surfaces by GMI, we specialize in design, fabrication, and installation of high-quality countertops and surface solutions for residential and commercial customers across the region. We take pride in our craftsmanship, attention to detail, and commitment to delivering exceptional results. We are driven by a culture of excellence, collaboration, and continuous improvement.
Position Summary
The CAD Technician will play a key role in supporting our fabrication and installation teams by producing accurate, high-quality CAD files, CNC programming, and digital templates for countertops and other surface materials. The ideal candidate will have experience with CAD software and a working understanding of countertop materials, fabrication, and installation workflows.
This role bridges design, production, and field execution — ensuring that digital files translate into precision manufacturing and installation outcomes.
Key Responsibilities
CAD & Programming
- Develop and adjust CAD drawings and 3D models for countertop fabrication
- Program CNC machines using AlphaCAM (or similar software)
- Ensure accuracy of digital templates, tool paths, and cut files prior to production
- Translate architect/designer plans into machine-ready files
Fabrication Support
- Work closely with the fabrication team to troubleshoot issues with files or machine programs
- Verify measurements, materials, and part configurations before production runs
- Contribute to quality control practices for incoming drawings and outgoing parts
Collaboration & Communication
- Coordinate with Project Managers, Estimators, and Installers to confirm project specifications
- Maintain clear communication with production and operations teams
- Participate in meetings to review designs, resolve issues, and optimize workflows
Documentation & Standards
- Maintain organized digital files and ensure proper version control
- Help develop and refine CAD/CAM standards, templates, and best practices
- Keep documentation up to date for machine setups, tooling, and part identification
Continuous Improvement
- Identify opportunities to optimize programming and fabrication processes
- Champion accuracy, efficiency, and quality in all digital production workflows
Required Qualifications
- Proven experience in CAD programming, ideally in a fabrication environment
- Experience using AlphaCAM (or equivalent CNC programming software)
- Strong understanding of CNC file preparation and toolpath generation
- Familiarity with countertop materials (e.g., natural stone, quartz, solid surface) and fabrication principles
- Excellent attention to detail and ability to work with complex geometric data
- Strong communication skills and ability to collaborate cross-functionally
- Comfortable learning new software, systems, and technology tools (JobTread experience a plus)
Preferred Qualifications
- Experience with CNC machinery used in countertop fabrication
- Knowledge of templating software or digital measuring tools
- Understanding of fabrication and installation processes, tolerances, and field considerations
- Experience supporting production teams with digital & technical documentation
Skills & Competencies
- Organized and process-oriented
- Ability to prioritize and manage multiple tasks
- Problem-solving mindset and commitment to accuracy
- Proficient with Windows OS and industry software tools
- Good communicator — both written and verbal
Physical/Work Environment
- Work primarily in an office or shop environment
- May be required to visit fabrication or jobsite locations occasionally
- Able to view measurements, manipulate digital models, and meet productivity expectations
Why You’ll Love Working Here
- Be part of a growing company with a strong culture of excellence
- Work with cutting-edge fabrication technology
- Opportunity to influence processes and contribute directly to product quality
- Collaborative, supportive team environment