The Field Service Technician performs installation, maintenance, troubleshooting, and emergency repair of low-, medium-, and high-voltage power systems at client sites throughout the US. This role requires 80% travel, primarily within the Gulf Coast region, and operates with a high degree of independence. The ideal candidate combines strong electrical controls experience with excellent customer communication skills and a commitment to safety. You'll serve as the on-site technical expert, building client relationships while keeping critical power equipment running reliably. 

Travel:  80% within the US | Occasional international travel

Location:  Louisiana, Texas, Alabama, or Mississippi (must reside in one of these states) 

Accountabilities:

Core Technical Work

• Perform installation, calibration, preventative maintenance, and emergency repairs on power generation equipment
• Troubleshoot and repair breakers, shutdown switches, wiring harnesses, alternators, battery systems, and control panels (Point Eight Power and competitor equipment)
• Conduct root cause analysis on complex electrical failures
• Work with arc-resistant systems and perform field surveys

Customer Interaction

• Serve as the on-site technical expert answering questions, educating clients on maintenance best practices, and building long-term relationships
• Communicate clearly with customers about issues, solutions, and timelines

Collaboration & Growth

• Partner with Engineering, Production, and Sales teams on service estimates and parts recommendations
• Mentor junior technicians as you develop leadership skills
• Contribute to continuous improvement initiatives

On-Call Responsibility

• Provide emergency support when critical systems go down (rotating on-call schedule)

Qualifications:

• Residency: Must currently live in Louisiana, Texas, Alabama, or Mississippi
• Education: High school diploma or GED, Required.
• Experience: 4+ years working with generators, governors, regulators, switchgear, or similar power equipment, Required.
• Industry Background: Power generation, utilities, oil & gas, marine, or energy sectors
• Electrical Controls: Solid hands-on experience with electrical control systems
• Tools: Proficient with multimeters, hand tools, wiring equipment, and soldering
• Software: Comfortable with Microsoft Office for documentation and reporting
• Driver's License: Valid license with clean driving record (required for travel), Required.

Preferred Qualifications

• Technical diploma in Industrial Electrical, Maintenance, or related field
• EGSA Certification
• PLC programming experience (Allen-Bradley, Quantum, Premium)
• Relay programming experience (Basler, Multilin, Sepam, Woodward)
• Familiarity with communication protocols (Modbus, Ethernet, Fiber Optic)
• Experience with GE, Siemens, or Woodward devices

Physical Requirements

• Ability to lift up to 50 lbs regularly
• Comfortable working at heights and in confined spaces
• Capable of standing, walking, and kneeling for extended periods
• Work in various weather conditions and industrial environments