Field Service Technician I
Description

 Purpose of the Role

Responsible for repairing, servicing, and commissioning diesel and gas gensets. Operate MEG service trucks and equipment and perform field service work.


Key Responsibilities and Duties

  • Work in a safe manner, following company safety policies, on-site customer safety policies and regulatory policies.
  • Perform field inspections of generators. Determine generator condition by conducting inspections & diagnostic tests.
  • Identify and repair problems with electrical and mechanical systems.
  • Complete tune-ups and engine servicing / or repairing the identified problem during the diagnostic process.
  • Troubleshoot & repair AC and DC controls and equipment such as engine controllers, Automatic Voltage Regulators, battery chargers, block heaters, automatic transfer switches and switchgear.
  • Accurately document services performed, and actions required.
  • Travel required (dependent on job location)
  • After hour emergency service
Requirements

 

Education:

  •  High school diploma or relevant experience

Experience: 

  • Minimum of 2 years’ experience or a related industry preferred.

Skills:

  • Basic knowledge of AC systems up to 600 VAC-understand electrical fundamentals and safe work practices
  • Basic knowledge of DC systems fundamentals and work practice
  • Knowledge of generators, Diesel engines, controls, and systems.
  • Understand basic operation of transfer switches and switch gear.
  • Ability to understand wiring diagrams, motors, transformers
  • Ability to use diagnostic software to identify and repair deficiencies.
  • Ability to work safely around electrical components.
  • Ability to complete jobs assigned with little to no supervision.
  • Excellent customer service skills, which include both verbal and written communications.
  • Ability and desire to participate in educational opportunities/training and reading technical and regulation publications.
  • Basic computer skills (MS Office, emails, typing, etc.)
  • Prefer CDL/willing to get CDL