Based in Shreveport, Louisiana, we began in 1996 by offering payroll processing and tax compliance services. In 2000, we made the strategic decision to develop our own technology. APS has a mission: to make payroll and HR easier. We design our unified solution to simplify workforce management tasks for mid-market organizations. We provide our clients and partners with personalized service and support to accomplish their goals. Streamline payroll processing, automate HR workflows, and elevate the employee lifecycle with a single-system platform. We are APS, and we are a workforce partner for our clients.

We are on the grow again and searching for a Project Manager. The Project Manager manages the implementation and transition of on-boarding clients from sales to customer support following the prescribed workflow documentation.

This position is located onsite at our corporate offices in Shreveport, LA.

Essential Duties and Responsibilities:

• Setting expectations with the onboarding client on project scope.
• Engaging the ongoing client with best practices on company configuration, as well as assignment of task owners in the onboarding process.
• Maintains the alignment of the project on desired outcome.
• Monitor the progress of project milestones and deliverables to encourage timely project completion.
• Collaborates with the Implementation Teams, as well as other Depts and the onboarding client, to address issues as they arise, in a timely manner.
• Coordinates on change management strategy with Implementation Teams, Specialist Teams, and other Departments as needed.
• Ensure company set up review is finalized prior to first payroll submission.
• Follow the developed project communication plan in accordance with department procedures.
• Work with the client to ensure successful completion of two payroll submissions, based on department procedures and transition the onboarding client from Implementation to Client Support.
• Collaborate with Client Services Teams for client training and successful transition to the Support Team.
• Other responsibilities as needed or assigned.

Supervisory Responsibilities: NA

Education, Qualifications, Skills and Abilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The list below is representative of the qualifications, skills, and abilities required and preferred: 

• Bachelor’s degree in a related field preferred.
• Two years of project management preferred.
• Three years of experience in payroll, group benefits, and systems management and support preferred.
• Must have a working knowledge and understanding of software systems.
• Experience in human resources is beneficial.
• FPC (or equivalent substitute) preferred.
• Ability to manage multiple implementations and handle multiple tasks with little supervision
• Highly focused and analytical.
• Strong observation and problem-solving skills.
• Strong client centric focus.
• Excellent written and verbal communication skills.
• Strong planning and organizing skills and attention to details
• Ability to work with people and work as part of a team.
• Must be able to work in an environment in which constant deadlines exist.
• Must be able to work the hours necessary to successfully perform in this position.
• Must understand all company guidelines, procedures, and workflow.
• Must be willing to embrace the APS culture which includes respect, communication, team work, client focus, continuous change, training and other learning opportunities.

BENEFITS: APS offers a competitive compensation and benefits package which includes: 

• Medical, Dental & Vision Insurance (employee only tier of coverage for medical and vision paid at 100% by APS)
• Short Term Disability (short term disability paid at 100% by APS for employee)
• Long Term Disability 
• Life Insurance
• 401(k) for Retirement (eligible after 3 months of employment; employer match/no vesting schedule)
• Paid time off (PTO)
• Holiday paid time off

At APS, we strive everyday to...

• Do the Right Thing
• Serve Others
• Be Our Best
• Find the Fun

Check APS out and see what we are about!