The Route Manager oversees the daily coordination and delivery of home-delivered meals to seniors.  This role ensures routes are efficient, drivers and volunteers are supported, meals are delivered safely and on time, and program requirements are met.  The Route Manager plays a key role in keeping seniors nourished, safe, and connected to services. 

 DUTIES:

• Plan, assign, and manage daily meal delivery routes for drivers and volunteers
• Adjust routes as needed for new clients, temporary holds, weather conditions, or staffing changes
• Supervise, train, and support nutrition drivers and volunteers
• Serve as the primary point of contact for drivers regarding schedules, route issues, and client concerns
• Ensure meals are delivered safely, accurately, and within required timeframes
• Track attendance, meal counts, route logs, and required documentation
• Communicate with nutrition staff regarding meal changes, shortages, or special dietary needs
• Respond to client concerns or wellness issues reported by drivers and follow established procedures
• Ensure compliance with program guidelines, food safety standards, and funding requirements
• Assist with emergency planning, weather closures, and service interruptions
• Collaborate with program staff to improve efficiency and client satisfaction
• Serve congregate meals at specified sites when necessary (Bucyrus or Galion)
• Fill in as Head Cook and assist Head Cook as needed
• Become Serve Safe Certified
• Perform all other duties assigned by the Nutrition Coordinator

 QUALIFICATIONS: 

• Valid Ohio Driver’s License and acceptable driving record
• Proof of Automobile Liability Insurance
• Familiarity with reading maps and operating GPS device/cell phone
• Proven record of working cooperatively with others, particularly elderly individuals
• Ability to manage multiple priorities in a fast-paced environment
• Proficient in basic computer systems, scheduling tools, and recordkeeping
• Possess strong organizational skills, problem-solving skills, and be able to work under deadlines
• Ability to lift and carry meal containers as needed
• High school diploma or equivalent

WORK ENVIRONMENT & PHYSICAL REQUIREMENTS: 

• Combination of office and fieldwork
• Regular interaction with drivers, volunteers, and senior clients
• Requires occasional lifting of 35 pounds, bending, and walking