Front Desk Receptionist/Patient Care Specialist | Full-Time | Multi-Location
Milwaukee, Franklin, Wauwatosa, Waukesha, Muskego
Description

At Bubon Orthodontics, we're looking for friendly, dependable team members who enjoy helping people, creating positive patient experiences, and being part of a collaborative team across multiple office locations.


This is a full-time position for individuals who are flexible, reliable, and comfortable traveling between offices as needed to support patient care and front office operations.


This Role Is a Great Fit for Someone Who:

  • Wants a stable full-time career
  • Enjoys interacting with patients and families
  • Thrives in a fast-paced, customer-focused environment
  • Is dependable, organized, and adaptable
  • Takes pride in delivering exceptional service
  • Enjoys working as part of a supportive team

Why Team Members Love Working Here

  • No nights or weekends
  • Paid training
  • Supportive team culture
  • Growth opportunities
  • Competitive pay and benefits
  • PTO, bonuses, uniform allowance, and more

What You'll Do

  • Greet patients with professionalism and warmth
  • Answer and manage incoming calls
  • Schedule and confirm appointments
  • Assist patients with forms, paperwork, and account questions
  • Verify and update patient information
  • Collect payments and assist with financial coordination
  • Support insurance claim processing and documentation
  • Maintain accurate patient records
  • Keep the reception area organized and welcoming
  • Become cross-trained in orthodontic procedures and technology
  • Support teammates across multiple locations
Requirements

What We're Looking For

We hire for attitude, professionalism, and reliability.


Successful team members are:

  • Punctual and dependable
  • Friendly, professional, and customer-service focused
  • Comfortable in a fast-paced environment
  • Strong communicators with excellent attention to detail
  • Positive and team-oriented
  • Willing to travel where support is needed
  • Motivated to learn and grow
  • Comfortable becoming familiar with orthodontic procedures and terminology through hands-on cross-training


Important Position Requirements

Before applying, please note:

  • This is a full-time position
  • Travel between offices is required
  • Reliable transportation is required
  • Flexibility to work in our Franklin, Wauwatosa, Waukesha, Muskego, and 27th street locations is essential

Applicants seeking part-time, temporary, or single-location work will not be the right fit for this role.