Front Desk Receptionist/Patient Care Specialist | Full-Time | Multi-Location
Milwaukee, Franklin, Wauwatosa, Waukesha, Muskego
Description
At Bubon Orthodontics, we're looking for friendly, dependable team members who enjoy helping people, creating positive patient experiences, and being part of a collaborative team across multiple office locations.
This is a full-time position for individuals who are flexible, reliable, and comfortable traveling between offices as needed to support patient care and front office operations.
This Role Is a Great Fit for Someone Who:
- Wants a stable full-time career
- Enjoys interacting with patients and families
- Thrives in a fast-paced, customer-focused environment
- Is dependable, organized, and adaptable
- Takes pride in delivering exceptional service
- Enjoys working as part of a supportive team
Why Team Members Love Working Here
- No nights or weekends
- Paid training
- Supportive team culture
- Growth opportunities
- Competitive pay and benefits
- PTO, bonuses, uniform allowance, and more
What You'll Do
- Greet patients with professionalism and warmth
- Answer and manage incoming calls
- Schedule and confirm appointments
- Assist patients with forms, paperwork, and account questions
- Verify and update patient information
- Collect payments and assist with financial coordination
- Support insurance claim processing and documentation
- Maintain accurate patient records
- Keep the reception area organized and welcoming
- Become cross-trained in orthodontic procedures and technology
- Support teammates across multiple locations
Requirements
What We're Looking For
We hire for attitude, professionalism, and reliability.
Successful team members are:
- Punctual and dependable
- Friendly, professional, and customer-service focused
- Comfortable in a fast-paced environment
- Strong communicators with excellent attention to detail
- Positive and team-oriented
- Willing to travel where support is needed
- Motivated to learn and grow
- Comfortable becoming familiar with orthodontic procedures and terminology through hands-on cross-training
Important Position Requirements
Before applying, please note:
- This is a full-time position
- Travel between offices is required
- Reliable transportation is required
- Flexibility to work in our Franklin, Wauwatosa, Waukesha, Muskego, and 27th street locations is essential
Applicants seeking part-time, temporary, or single-location work will not be the right fit for this role.