Job Type
Full-time
Description
Description
- Consultative Design & Selection: Work directly with builders and homeowners to curate cabinetry and countertop offerings, acting as a trusted advisor to bring their spaces to life.
- Software & Order Architecture: Utilize specialized software to generate accurate quotes, process flawless orders, cross-reference vendor acknowledgments, and manage shipping documentation.
- Lead Generation & Business Development: Actively prospect and secure relationships with top local builders, finding strategic ways to make their businesses more profitable through Drexel offerings.
- Rapid Problem Resolution: Act as the champion for customer satisfaction by executing a "48-hour solution resolution" policy for any service or field issues that arise.
- Showroom Stewardship: Assist walk-in customers with enthusiasm, answer phone inquiries promptly, and maintain an organized, welcoming design environment.
- Sales Volumetry & Growth: Total monthly/annual revenue generated from cabinetry/countertop sales and successful builder account acquisition.
- Design & Order Accuracy: Minimization of ordering errors, vendor re-orders, or credits due to measurement and software input mistakes.
- Service Velocity: Adherence to the "48-hour solution resolution" standard for client service claims.
- Team & Culture Contribution: Participation in team training milestones, support of walk-in traffic, and alignment with the "Supply. Happiness." mission.
The Wealth-Builder (Ownership)
- ESOP Shares: We don't just work here; we own the place. You'll earn a real stake in the company's success.
- Profit Sharing: When Drexel wins, our team wins.
- 401k: A solid foundation for your long-term retirement goals.
Health & Well-Being
- Comprehensive Coverage: Medical, Dental, and Vision insurance to keep you and your family "weather-proof".
- Fitness Reimbursements: Annual funds dedicated to your physical health and family activities.
- Employee Assistance Program (EAP): Confidential support when life gets complex.
Life & Legacy
- Immediate Paid Time Off: Start with Holiday and Vacation pay from day one.
- Scholarship Program: We're invested in the next generation—educational support for the children of our team members.
- Annual Charity Match: We'll double your impact on the causes you care about most.
The "Drexel" Lifestyle
- Birthday PTO: A paid day off to celebrate you.
- Product Discounts: Special pricing on the high-quality materials we sell.
- Plus More: A constant stream of "fun little perks" that make our branch a great place to be
PM85