NORTH AMERICAN TRAILER-TRUCK PARTS SPECIALIST
Job Type
Full-time
Description

 

If you are looking for a great place to have a career, let's talk!!


We are a Minnesota based family-owned business with our main location in Inver Grove Heights and has an opening for a Truck Parts Specialist/Inside Sales for our Truck Shop. The position will be responsible for receiving orders from customers by telephone or walk in contact, by outside sales and by other departments. We are looking for someone with customer service experience (preferred); ability to develop industry contacts and relationships; mathematical and computer skills; and a strong work ethic.


Awarded Star Tribune’s Top Workplaces 6 years in a row. We like to work hard, play hard, and take pride in everything we do!


SCHEDULE: Monday-Friday, 2nd shift, 3pm-12am (approx. 40-60 hours per week)


 

BENEFITS:

Industry leading pay and benefits, paid weekly, overtime, vacation rollover, $50,000 life insurance policy gifted to all FT employees, 401k with a company match, career advancement programs, awesome company events, HUGE tech referral bonuses, plus a $2,500 hiring bonus and 10% shift pay differential on nights!

The essential duties include:

•Greets walk-in and phone customers in a friendly professional manner providing customer service.

•Answer Phone Promptly

•Greet Customers

•Develop People Skills

•Special Orders

•Parts pick-up

•Keep Accurate Notes

•Determine Shop Needs

•Fill Orders

•Restock Credits

•Handle Cores

•Shipping and Receiving (UPS/SpeeDee)

•Put away special order parts

•Put Stock Orders Away

•Maintain Inventory and Customer Display Area (re-tape, organize and clean).

Requirements

 

We'd love to have you as part of our team. The ideal candidate would have the following skills:

•Thorough knowledge of breadth of vendors, prices, procedures, and policies

•Excellent interpersonal communication

•Continually striving to provide exceptional customer service

•Mathematical aptitude

•Basic Computer skills

•Ability to develop industry contacts and relationships

•Previous shop experience a plus

•Ability to understand customer’s stated and unstated needs

•Attention to detail and follow through

•Integrity, honesty and respect


Most importantly, we are looking for someone who fits with our company values:

•Values people

•Gives people with strengths the opportunity to exercise them

•Doesn't treat lack of success as failure

•Is very affirming and brings out the best in others

•Values and gives high quality

•Works hard

•Sees opportunities and integrates with existing business

•Is a good communicator

•Is humble

•Assumes responsibility for actions and commitments

•Attends to details

•Attends to operations

•Is competitive


A little about who we are: Founded in 1982, North American Trailer is a distributor of quality branded parts, complete heavy-duty truck and trailer service, tank trailer service, mobile service, emergency service and tank/trailer sales. We have a brand-new state of the art facility in Inver Grove Heights, MN. We specialize in the repair of medium and heavy duty (class 4-8) trucks, school buses, commercial buses and RVs We utilize the best computers and software to aid in the diagnostic and servicing of the equipment. North American Trailer is affiliated with Blaine Brothers, Inc. Offering 24-hour service, 365 days a year. Our mobile service team comes to our customers with their rolling garages to get them back on the road in a timely manner with the combined nine locations and 27 service trucks. At North American Trailer our clients are treated with honesty and respect.


Our Vision: To be respected because of our strong family values that we put into every job we do.


Our Mission: Through our values we will strive to offer every one of our partners a helping hand in realizing their full potential by delivering value in parts, service, and sales in the industries we serve.

Please apply online at our website – NATrailer.com or through Indeed.

Military Friendly. Veterans are encouraged to apply.

North American Trailer is an EEO/AA/Minorities/Women/Vet/Disability Employer.

Salary Description
$24-$32/hr