The Release of Information Specialist is responsible for processing and fulfilling all attorney-requested billing statements and balance verifications through a secure portal. This role ensures accurate, timely, and confidential delivery of patient financial records in compliance with HIPAA and applicable legal and billing guidelines.
Essential Duties and Responsibilities
• Validate authorization documentation and confirm requestor identity to ensure compliance.
• Ensure statements are properly formatted and redacted when necessary to protect PHI.
• Upload completed statements back into the portal within required timeframes.
• Track and log all requests and completions for auditing and reporting purposes.
• Communicate with attorneys, legal offices, and internal departments to resolve any issues or discrepancies.
• Maintain up-to-date knowledge of patient confidentiality regulations, and internal processes.
• Assist with identifying trends, delays, or compliance risks related to attorney requests.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Knowledge, Skills, & Abilities
• Familiarity with HIPAA and patient privacy laws
• Strong attention to detail and organizational skills
• Proficiency with billing systems and online portals
• Excellent written and verbal communication skills
Education & Experience Requirements
· High School graduate
· 2-3 years of experience in a Data management and/or Analyst role
· 2 years Office experience, preferably working in a Healthcare related setting with some background as a team lead
· Experience with MS Office Suite, electronic medical record systems, preferred.
Work Environment/Physical Demands
• Regular use of a computer and other standard office equipment.
• Position may require extended screen time and repetitive motion.