Hidden Hollow & Knowlton Swim Clubs

The Assistant Pool Manager supports the daily operations of the aquatics facility and works closely with the Pool Manager and Aquatics Supervisor to maintain a safe, welcoming, and well-organized environment for members and guests. This role includes supervising lifeguards and instructors, assisting with facility operations, and ensuring all safety procedures and club policies are followed.

Qualifications & Skills

• Ability to remain calm and respond effectively during emergency situations.
• Strong decision-making and problem-solving abilities.
• Excellent verbal and written communication skills.
• Ability to lead staff, command respect from aquatics employees and guests, and delegate responsibilities appropriately.
• Ability to work independently as well as part of a team.
• Understanding of and commitment to Linvilla Orchards’ customer service standards.
• Ability to follow Linvilla Orchards’ cash handling procedures and perform basic math functions.
• Must be at least 19 years of age.

Experience

• Previous experience as a Lifeguard required.
• Prior experience as an Assistant Pool Manager or Pool Manager preferred.

Education

• High school diploma required.
• Some college coursework preferred.

Responsibilities

• Assist with training, supervising, and evaluating lifeguards and swim instructors.
• Implement staff schedules, lifeguard rotation schedules, and daily assignments.
• Monitor activities in the aquatics facility and proactively work to prevent accidents.
• Respond immediately and appropriately to emergencies, including performing lifeguarding skills, First Aid, CPR, and other emergency procedures until emergency medical services arrive.
• Maintain accurate records including attendance, accident/incident reports, chemical readings, and staff schedules.
• Address routine disciplinary issues and communicate concerns with the Pool Manager and Aquatics Supervisor as needed.
• Maintain a clean, safe, and orderly facility.
• Assist with pump room procedures including chemical testing, balancing, and filtration.
• Conduct regular facility inspections and report unsafe conditions or equipment to supervisors or the facilities manager.
• Assist with planning and participate in all required staff meetings and trainings.
• Maintain clear communication with guests, members, participants, and parents when applicable.
• Oversee daily opening and closing setup of the facility.
• Enforce all facility rules, policies, and procedures.
• Maintain a professional appearance and follow uniform requirements.
• Assume full management responsibilities when the Pool Manager is absent.
• Perform additional duties as assigned by supervisors.