Overview: SpendMend partners with hospitals, health systems, and higher education institutions to help them improve financial performance and fuel their mission of patient care. We offer a comprehensive suite of solutions - including cost recovery, pharmacy software, compliance auditing, and medical device management - that deliver insights, reduce risk, and uncover savings across the cost cycle. Our mission is to positively impact patient care by delivering innovative, value-driven services that empower our clients to make smarter financial decisions. With a focus on excellence, integrity, and collaboration, SpendMend is committed to being a trusted partner in healthcare and education.

The Asset Recovery Analyst helps recover unclaimed funds held by various agencies on behalf of our clients. Responsibilities include communicating with clients and state agencies, researching databases to identify unpaid funds, tracking opportunities using internal systems, and documenting claim activity from initiation through resolution. The position also supports other departmental processes as needed.

Essential Duties and Responsibilities: 

• Work independently while maintaining clear communication within a remote team environment.
• Research and identify potential unclaimed funds using internal systems and external databases.
• Apply critical thinking to identify opportunities for process improvements and efficiencies.
• Prepare and submit claims to appropriate state agencies and other entities.
• Maintain meticulous and accurate documentation throughout the lifecycle of each claim.
• Monitor claim progress and follow up with agencies to ensure timely resolution.
• Communicate professionally with clients, state agencies, and other stakeholders regarding claim status and documentation requirements.
• Track and manage claim opportunities using internal tracking tools.
• Review supporting documentation to verify eligibility and accuracy prior to submission.
• Assist with departmental reporting and other administrative or operational processes as needed.
• Demonstrate proficiency in Microsoft Excel and Outlook.
• Travel requirement: None.

Qualifications: 

• 1+ years of experience recovering unclaimed property from government agencies.
• Strong research and analytical skills with the ability to review and interpret data from multiple sources.
• Excellent organizational skills and attention to detail, with the ability to maintain accurate documentation.
• Ability to manage multiple tasks and track projects through completion.
• Strong written and verbal communication skills, including the ability to communicate professionally with clients and state agencies.
• Ability to work independently while collaborating effectively in a remote team environment.
• Critical thinking and problem-solving skills, with the ability to identify process improvements and efficiencies.
• Proficiency in Microsoft Office applications, particularly Excel and Outlook.
• Experience working with databases or case-management systems preferred.
• Ability to follow established processes while adapting to changing priorities.
• High level of professionalism and accountability when handling client information.

Job Location:

• This is a Remote role.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The role requires regular use of a computer and phone, prolonged periods of sitting, and occasional bending, twisting, or light lifting. These conditions are representative of a typical office environment. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the role.

This job description is dynamic and reflects the core responsibilities of the Asset Recovery Analyst role at SpendMend. It is subject to evolve as SpendMend grows and adapts.

Note: We are not able to sponsor work visas for this position.