Job Title: Shipping Clerk

Department: Shipping

Reports to: Global Director of Customer Service & Logistics

FLSA Status: Non-Exempt

SUMMARY: The Shipping Clerk is responsible for ensuring the timely picking, packaging, and shipping of product. 

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. 

1. Answer department phones and emails as needed.
2. Stock and maintain finished goods using FIFO.
3. Complete all needed commercial export paperwork.
4. Communicate any shipping delays with Customer Service and Shipping Supervisor.
5. Pick and pack finished goods items for shipment using pick tickets.
6. Operate forklift to transport shipments to/from the storage area and store material in racks.
7. Prepare documents, labels, bills of lading and special instructions to route shipments.
8. Input order information into SAP and carrier databases.
9. Take part in year-end and general inventory procedures.
10. Participate in the hand unloading of trailers as required.
11. File and maintain shipping documents as required per SOP. 
12. Maintain an orderly and organized work area.
13. Must be willing and available to work overtime, particularly at the end of month and end of quarters.
14. Other duties as assigned from time to time.

QUALITY ASSURANCE RESPONSIBILITIES: The individual must comply with the following quality system requirements including, but not limited to:

1. Use only formally approved procedures, records, documents, and specifications known as “Control Documents” (e.g., device history records, data collection forms, drawings, procedures, and specifications).
2. Use only properly calibrated and maintained equipment.
3. Immediately bring to attention of the head of the Quality Assurance department any possible deviations from specified Standard Operating Procedures or Work Instructions he or she may notice.
4. Ensure no components, parts, manufacturing materials or products will be released unless they meet all inspection and test criteria.
5. Follow all Standard Operating Procedures and Work Instructions relating to the functions performed.
6. Ensure all purchasing documents are completed to Work Instructions.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND EXPERIENCE: High School Diploma or General Education Degree (GED); and one year minimum related experience and/or training; or equivalent combination of education and experience. Basic Computer literacy and shipping software experience. 

LANGUAGE SKILLS: Ability to respond to common inquiries from members of the business community. Ability to effectively present information to personnel of all level employees.

REASONING ABILITY: Ability to define problems, collect data, establish facts, and draw valid conclusions.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this position, the employee is regularly required to use hands to finger, handle, or feel and talk and hear. The employee frequently is required to stand, walk, sit, and reach with hands and arms. The employee is occasionally required to climb or balance and stoop, kneel, crouch or crawl. The employee may be asked to occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. 

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee may be occasionally exposed to moving mechanical parts and risk of electric shock. The noise level in the work environment is usually moderate.