We are Hiring! 

Job Posting: Director of Housing Services

Location:  Bath, NY

Department:  Housing & Employment

Employment Type:  Full-time

Schedule:  M-F 40 hours

Salary:    Exempt Starting at $62,353.20

As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Steuben/Livingston builds communities that care for all people. We serve all people seeking help in a safe, welcoming and comforting environment that feels like being home.

If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special!

About the Role: 

The Director of Housing Services plays a vital role in managing and enhancing the program designed to support individuals and families facing housing instability and employment barriers. This position oversees the supervisor of temporary housing, family centered services and employment programs, ensuring participants receive comprehensive, high-quality support to achieve housing stability and economic independence. This position also oversees case management services for eight supportive housing units and a seasonal warming center. The Director leads a team, fosters strategic partnerships, and upholds compliance with organizational policies and funding requirements.

The ideal candidate is a compassionate, detail-oriented, and results-driven leader with strong experience in social services, program management, and team supervision. This position is pivotal in ensuring that housing services and employment assistance programs are delivered effectively, efficiently, and in alignment with the organization’s mission to promote self-sufficiency and stability.

Key Responsibilities  

• Conduct regular team meetings, training sessions, and performance evaluations.  
• Provide guidance and intervention in complex or high-risk client cases.
• Attend all required leadership meetings. 
• Attends monthly meetings with finance.
• Maintain a client-centered approach, promoting dignity and empowerment for program participants.
• Maintain accurate program records, including client files, case notes, and service documentation, in compliance with confidentiality and reporting standards.
• Supervise employment caseworkers, ensuring they provide individualized career counseling, resume building, and interview preparation services.
• Attend all yearly inspections and submit all required corrective action plans. 
• Prepare detailed monthly, quarterly, and annual reports on program performance.
• Ensure alignment with organizational goals and compliance with funding and regulatory requirements.
• Maintains communication with DSS contacts as needed.
• Review and approve all service plans. 
• Maintains program budgets and understands allowable expenses. 
• Understands the contract between CCSL and DSS as well as ESSHI grant funding. 
• Completes program ordering.
• Attends occasional evening/weekend agency fundraising events. 
• Ensures that all CCSL clients are treated with dignity and respect, always upholding their confidentiality.
• Other duties as assigned.

Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory directions and perform other related duties as required.

Qualifications

Education: Associate’s degree required. Bachelor’s preferred, in social work, Human Services, Public Administration, or a related field.

Credentials: Possession of a valid NYS Driver’s license

Experience: 3-5 years of experience in social services, with at least 2 years in a supervisory or leadership role will be considered Experience working within a human services setting preferred. Proven experience managing programs related to housing, homelessness, employment, or workforce development.

Top Benefits and Perks:

• Competitive salary and 403b retirement plan 
• Generous time off package and work-life balance 
• Comprehensive benefits package 
• Supportive and collaborative environment 
• Opportunities for growth and development 
• Intrinsic reward of truly making a difference in      people's lives 

Join us and help make a positive impact on our community!

***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet