The Labor Consultant serves as a trusted advisor to organizations navigating complex labor and employee relations challenges. 

The Labor Consultant works closely with multidisciplinary consultant colleagues and client leaders and subject-matter experts to diagnose issues, design tailored strategies, and support execution during critical moments. Labor Consultants report to a Labor Project Lead and/or a Managing Director.

ESSENTIAL JOB FUNCTIONS

Client Partnership & Advisory Support

• Serve as a trusted advisor to client leaders, providing strategic guidance grounded in experience and best practices.
• Partner with consultant teams and clients to understand organizational dynamics, risks, and objectives.
• Develop tailored labor and employee relations strategies and tactics aligned with client goals.
• Support clients through both planning and execution, adapting approaches as conditions evolve.
• Analysis, Insight & Recommendation
• Conduct organizational assessments, stakeholder interviews, and data reviews.
• Apply critical thinking to qualitative and quantitative information to identify trends, risks, and opportunities.
• Translate complex information into clear, actionable recommendations for clients.
• Prepare professional reports and briefings that support informed decision-making.

Communication, Training & Facilitation

• Design and deliver customized training and education programs for leaders and employees.
• Facilitate discussions and working sessions with groups at all organizational levels.
• Present insights and recommendations to executives, senior leadership teams, and boards.
• Communicate with confidence, clarity, and credibility in high-stakes environments.

Project Leadership & Collaboration

• Coordinate with other internal consultants to ensure consistent, high-quality client experience.
• Mentor and support other consultants by sharing expertise and best practices.

OTHER DUTIES

• Performs additional duties, as requested by management.

QUALIFICATIONS, EXPERIENCE, AND EDUCATION

• Bachelor’s degree in labor, human resources, communications, leadership development, or related field. Master’s degree preferred.
• Minimum of 10 years of successful experience in labor and employee relations, including National Labor Relations Board (NLRB) election campaigns and/or labor contract negotiations.
• Proven experience advising leaders on strategy and supporting execution in complex environments.
• Exceptional written and verbal communication and presentation/facilitation skills.
• Strong executive presence and business acumen.
• Ability to bring credibility, sound judgment, and a consultative mindset and the ability to partner with leaders, influence outcomes, and deliver thoughtful, strategic solutions.
• Ability to travel domestically on a frequent basis.
• Ability to work a flexible schedule based on client needs which may include evenings or weekends.

CORE COMPETENCIES

• Consulting & Advisory Effectiveness: Applies structured problem solving; develops client-ready analysis and recommendations with guidance as needed.
• Client Relationship & Delivery Excellence: Delivers high-quality work products; communicates status and risks; follows through reliably.
• Matrix Collaboration & Cross-Practice Effectiveness: Functions effectively in a matrixed consulting environment; collaborates with peers/SMEs; identifies when additional practice support is needed.
• Analytical Thinking & Insight Generation: Analyzes qualitative and quantitative inputs to identify trends, risks, and root causes; translates findings into clear recommendations.
• Business & Organizational Acumen: Understands client context and operational realities; integrates employee experience and risk considerations into recommendations.
• Functional / Capability Expertise: Applies core practice methodologies and tools; stays current on relevant trends and practices.
• Professional Judgement & Credibility: Uses discretion and sound judgement; communicates with confidence, clarity and credibility in high-stakes environments.
• Continuous Improvement & Firm Contribution: Shares lessons learned and best practices; contributes reusable tools/assets to improve delivery consistency.

Key Responsibilities

Client Partnership & Advisory Support

• Serve as a trusted advisor to senior leaders, providing strategic guidance grounded in experience and best practices
• Partner with consultant teams and clients to understand organizational dynamics, risks, and objectives
• Develop tailored labor and employee relations strategies aligned with client goals
• Support clients through both planning and execution, adapting approaches as conditions evolve

Analysis, Insight & Recommendation

• Conduct organizational assessments, stakeholder interviews, and data reviews
• Apply critical thinking to qualitative and quantitative information to identify trends, risks, and opportunities
• Translate complex information into clear, actionable recommendations for clients
• Prepare professional reports and briefings that support informed decision-making

Communication, Training & Facilitation

• Design and deliver customized training and education programs for leaders and employees
• Facilitate discussions and working sessions with groups at all organizational levels
• Present insights and recommendations to executives, senior leadership teams, and boards
• Communicate with confidence, clarity, and credibility in high-stakes environments

Project Leadership & Collaboration

• Coordinate with other People Results consultants to ensure consistent, high-quality client experiences
• Mentor and support other consultants by sharing expertise and best practices

Who Thrives in This Role

This role is ideal for experienced labor relations professionals who see themselves not just as subject-matter experts, but as trusted advisors and strategic partners. Successful Labor Consultants at People Results tend to:

• Enjoy partnering closely with senior leaders to navigate complex, high-stakes labor and employee relations challenges
• Bring a calm, confident presence to sensitive or rapidly changing situations
• Take pride in tailoring solutions rather than relying on standard approaches
• Balance strategic thinking with practical execution and remain engaged through implementation
• Value long-term client relationships and professional credibility over transactional consulting
• Are comfortable influencing without authority and challenging assumptions thoughtfully
• Thrive in roles offering autonomy, variety, flexibility, and responsibility rather than rigid schedules
• Enjoy traveling to client sites and working directly with leadership teams and frontline stakeholders
• Are self-directed, organized, and effective in a remote, virtual consulting environment
• Find fulfillment in mentoring others and contributing to a collaborative consulting culture

This position is especially well-suited for professionals who want to leverage deep experience, continue doing meaningful work, and maintain flexibility without sacrificing impact.

Supervisory Responsibilities

• May provide direction, coaching, and oversight to consultants assigned to project teams
• Supports the development of adjunct and mid-level consultants through feedback and knowledge sharing
• May manage consulting engagements, including scope, timelines, budgets, and deliverables

Education & Experience

• Bachelor’s or Master’s degree required (Labor, Human Resources, Communications, Leadership Development, or related field)
• Minimum of 10 years of successful experience in labor and employee relations, including NLRB election campaigns and/or labor contract negotiations
• Proven experience advising leaders on strategy and supporting execution in complex environments
• Strong executive presence and business acumen
• Exceptional written and verbal communication skills

Skills & Capabilities

• Consultative mindset with a focus on partnership and outcomes
• Strong analytical, problem-solving, and judgment skills
• Ability to build trust and credibility quickly with senior leaders
• Comfort managing multiple, concurrent client engagements
• Adaptability and agility in high-pressure, dynamic environments
• Spanish-speaking a plus

Technology & Tools

• Proficiency in Microsoft Word, PowerPoint, Excel, Outlook, and Teams
• Experience with virtual collaboration platforms such as Teams and Zoom
• Familiarity with secure document-sharing tools (e.g., ShareFile)
• Willingness to learn and adapt to evolving technologies

Additional Requirements

• Strict adherence to confidentiality and professional ethics
• Ability to work independently and collaboratively in a virtual consulting environment
• Willingness to travel frequently to client sites nationwide
• Ability to maintain a professional, distraction-free remote work environment

Work Environment

This role is performed remotely and at client locations across the U.S. Travel by air and ground transportation is required. Reasonable accommodations may be provided to support individuals with disabilities in performing essential job functions.