TrueScripts Management Services is a pharmacist-founded, fully transparent Prescription Benefit Manager that has been revolutionizing the PBM industry since 2014. Our mission is to build lasting relationships by providing prescription benefit expertise at a personal and customized level to ensure optimum value at the lowest possible cost. We are committed to lowering prescription drug spending, achieving clinically effective outcomes, and always delivering Amazing Care.Did we mention Amazing Care? Good! Because this is so much more than just our tagline. It is the foundation upon which our business was built. We believe that Amazing Care starts from within, and our culture is reflective of this philosophy.  Our team members enjoy:

• A wide range of health insurance options including medical, dental and vision
• A strong salary and bonus program
• A robust 401k and company match
• Truescripts is transitioning to an ESOP, a team member owned company! Each year team members are allocated shares of stock through our ESOP, a Qualified Retirement plan!
• A flexible work environment
• A 5-star wellness program including financial incentives, chiropractic and massage services, and fitness stipends
• Dream Manager Program (yes, it’s a real thing!)
• A cohesive, family-based culture
• Charitable contributions and volunteer time

Ok, enough about us. Here’s what we need from you: A future team members' values need to align with TrueScripts' core values of Integrity, Respect, Innovation, and Service. This match in value systems is critical for our team's chemistry and continued success. Our culture is positive, and our people possess a ‘can do, proactive attitude. Honesty and transparency are the foundation that we build upon. What sets us apart from our competitors is the programs that we bring, the education that we provide, and the utmost respect for clients and their members to assist them when and where needed.

Position Overview: 

TrueScripts is growing and so is our compliance program. We’re looking for a Compliance Manager who enjoys translating complex regulatory requirements into practical, operational solutions. This role plays a critical part in helping the organization stay ahead of evolving PBM and healthcare regulations while supporting business growth, client confidence, and long-term sustainability.

You’ll partner closely with legal, operations, client services, and leadership to build, operationalize, and demonstrate a mature compliance program that aligns with both regulatory expectations and our values. You won’t be doing this alone, this role is part of a collaborative compliance team, with meaningful influence across the organization.

Key Responsibilities:

· Serve as a compliance thought partner to operational leaders by identifying regulatory risk, evaluating compliance gaps, and helping design practical, scalable solutions 

· Monitor and interpret state and federal PBM legislation and regulations, translating requirements into clear guidance and action plans 

· Oversee and support the operational implementation of new regulatory mandates across the organization 

· Lead or support HIPAA and privacy investigations in partnership with legal and operational teams 

· Manage and support regulatory reporting 

· Coordinate NADAC and acquisition cost reimbursement compliance activities 

· Develop and maintain compliance protocols, controls, and monitoring processes to support ongoing regulatory adherence 

· Design and deliver compliance training and education that helps teams understand both the requirements and the rationale behind them 

· Draft and distribute compliance alerts, regulatory updates, and internal guidance 

· Respond to compliance-related RFP questions and client or regulatory inquiries, helping demonstrate TrueScripts’ compliance maturity 

· Support Business Development and Client Services with compliance documentation and due diligence requests 

· Manage and maintain state licensing requirements 

· Conduct regulatory research and trend analysis to inform strategic planning and proactive compliance initiatives

· Required qualifications include a bachelor’s degree in a related field

· The ideal candidate will have 5-7 years’ experience of demonstrated compliance experience with a health care industry service provider 

· Demonstrated experience interpreting regulations and translating them into actionable business requirements

· Pharmacy Benefit Manager (PBM) experience preferred

· Must be able to travel to TrueScripts office location in Washington, IN for meetings, events, and cultural activities as needed (<10% travel)

· Strong critical thinking and analytic skills 

· High Attention to detail with ability to manage multiple priorities