Description
Crowne Plaza North Augusta is seeking a detail-oriented and dependable Night Auditor to support overnight hotel operations while delivering exceptional guest service. This role is responsible for ensuring the accuracy of daily financial transactions, completing end-of-day reporting, and maintaining a safe, welcoming environment for guests during overnight hours.
The ideal candidate is reliable, organized, and comfortable working independently, with a strong focus on accuracy, guest satisfaction, and upholding the standards of the Crowne Plaza brand.
Requirements
- Prepare daily Restaurant Revenue Report data by auditing Micros tapes and journals to breakdown revenue, covers, waiters’ fees, tips paid out, and settlements by type and cashier.
- Run audit reports and journals from all credit card and computer systems.
- Input revenue, expenses, and allowance to generate required daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary.
- Balance all revenue and settlement accounts nightly, maintain files, and reset the system for the next day’s operations.
- Make corrections and adjustments and handle any computer issues that may arise.
- Ensure all reports and back-up vouchers are complete and filed properly.
- Ensure all necessary copies of documentation and reports of daily work are distributed to the proper department.
- Review and correct discrepancies in the Front Desk System.
- Coordinate with the front desk and restaurant\bar closing to facilitate a smooth operation of file maintenance and reset of systems for next day operations.
- Ability to communicate effectively with guests, vendors, and other associates.
- Ability to adhere to all applicable Federal, state, local, safety, and health standards.
- Ability to assist with the design and preparation of statistical reports and presentations as needed.
- Perform front desk supervisor, guest service agent, reservations agent, and telephone operator duties as needed.
- Ability to accurately reports information.
- Ability to scrupulously follow all StepStone and hotel policies and procedures.
- Attend required Hotel meetings.