Be the Human Touch Behind Autonomous Innovation
Beep is transforming the way communities move – and we’re looking for a dynamic Site Manager to lead the charge for our new Atlanta deployment.
In partnership with Atlanta Beltline Inc. (ABI), this role is at the forefront of autonomous mobility, ensuring safe, reliable, and innovative mobility services for the public.
The Site Manager serves as the primary operational leader for the deployment, responsible for the overall success of the service. This role owns site operations end-to-end – Including personnel management, operational performance, client engagement, reporting, and continuous improvement.
If you’re a strategic leader who thrives in fast-paced environments, enjoys solving complex operational challenges, and is passionate about shaping the future of transportation, we want to hear from you.
What You’ll Do
Site Leadership & Operational Ownership
- Lead the overall operation of Beep’s autonomous mobility service, ensuring safe, reliable, and efficient daily operations.
- Maintain full ownership of site performance, service delivery, and operational readiness.
- Coordinate across operational functions including vehicle operation, maintenance, safety, and client success.
- Ensure vehicles, infrastructure, and operational systems are maintained and ready for service.
Personnel Management
- Train, schedule, and supervise site personnel including shuttle attendants and operational staff.
- Foster a strong culture of safety, accountability, and operational excellence.
- Provide coaching, performance management, and professional development for field team members.
- Manage staffing levels and scheduling to ensure consistent service coverage.
Client & Stakeholder Management
- Serve as the primary onsite liaison with the client and other local stakeholders.
- Build strong relationships with partners and represent Beep in meetings, public engagement, and operational coordination.
Performance Management & Reporting
- Monitor operational performance metrics including service reliability, safety performance, and customer satisfaction.
- Prepare and deliver regular operational reports and updates to internal leadership and external stakeholders.
- Maintain accurate operational records including staffing, service logs, incidents, and maintenance activities through the appropriate provided tools.
Safety, Compliance, & Incident Response
- Lead site safety initiatives and ensure strict adherence to operational protocols and regulatory requirements.
- Oversee incident response, investigation, and reporting as necessary.
- Ensure compliance with all applicable federal, state, and local regulations.
Continuous Improvement
- Identify operational challenges and implement process improvements that enhance efficiency and service quality.
- Parter with internal teams to support technology updates, operational testing, and service enhancements.
- Drive cost-effective solutions while maintaining high standards for safety and reliability.
Core Qualifications
- Valid driver’s license with 3-5 years of driving experience and a clean driving record.
- Bachelor’s degree in Business Administration, Public Administration, Transportation, Logistics, or a related field.
- Advanced degree or certification in transportation management, mobility, project management, or operations are a plus.
Experience
- 5+ years of leadership experience in transportation, transit, mobility services, or related operations.
- Proven track record managing field teams, transit operations and maintenance, or autonomous vehicle programs.
- Deep understanding of transit operations, fleet management, and preventative maintenance practices.
- Proficiency with tools such as Jira, Fleetio, Tableau, and Microsoft Office Suite.
- Familiarity with autonomous vehicle technologies and smart mobility systems is highly desirable.
- Strong grasp of safety regulations and compliance standards (DOT, NHTSA, OSHA, EPA).
Leadership and Communication
- Strong Leadership presence with ability to motivate teams and maintain operational discipline.
- Excellent communication and relationship management skills.
- Comfortable representing the company in client-facing and public environments.
Analytics and Strategic Thinking
- Demonstrated ability to analyze operational data, identify trends, and implement process improvement.
- Experience with budget management, financial planning, and performance metric reporting.
- Strong organizational and problem-solving skills in complex operational environments.
Flexibility and Agility
- Comfortable working in fluid, fast-paced environments with shifting priorities.
- Willingness to work flexible hours, including nights, weekends, and holidays as needed.