Essential Duties and Responsibilities

• · Welcome guests and ensure a positive experience by greeting, seating, and addressing requests.
• · Rock that uniform and keep your workspace sparkling clean—because nobody likes a messy castle!
• · Be ready to work any time—even on holidays, because the party never stops for our food & beverage heroes!
• · Show off your host superpowers: pour drinks with flair, juggle reservations, and make sure the dining room looks so good it could star in a movie.
• · Set up and clean event rooms as needed.
• · Answer the restaurant phone and follow safety and sanitation guidelines.
• · Take on whatever adventures the day brings—because no two shifts are ever the same!

EDUCATION

Basic reading, writing and math. Ability to read, speak, write and understand the primary language of the workplace.

EXPERIENCE

Previous Guest Service experience in a hotel or commercial building preferred but will train the right person. Customer service and interpersonal skills.

REQUIREMENTS 

Must meet legal age requirements of the state.

Physical & Environmental Requirements

• Ability to stand and walk for extended periods (up to 8–10 hours per shift)
• Ability to lift, carry, push, or pull up to 40 pounds (including trays, supplies, or equipment)
• Frequent bending, reaching, twisting, and repetitive motions
• Ability to work outdoors and indoors in varying weather conditions, including heat, sun, and humidity
• Ability to navigate stairs, docks, patios, pool decks, and uneven surfaces
• Ability to work in a fast-paced, high-noise environment with frequent interruptions
• Visual and auditory ability to observe guests, staff, and service areas

Work Environment

Imagine working where the action never stops—our resort transforms into a hub of excitement as guests flock in, and every shift feels like its own lively festival! One moment you’re serving up lakeside laughs, and the next you’re dancing (carefully!) around a bustling kitchen with your team.

You’ll become a champion at navigating a wild obstacle course of food service equipment, the occasional mysterious puddle, and cleaning supplies with names as long as your shift. If you’ve ever wanted to test your balance and speed, this is the place—just consider every spill an opportunity for an Olympic-worthy recovery!

Every day is packed with big smiles, quick teamwork, and high-fives (sometimes literally!). From greeting guest after guest to swapping stories with your crew, you’ll be at the heart of the fun—making every shift memorable for everyone, including yourself!

Employee Benefits Overview

We are proud to offer a comprehensive benefits package designed to support your well-being and preparing for your future. Here's a general description of the key benefits available to our employees:

401(k) with Employer Match: Eligible employees (21 years and older) can participate in our 401(k) plan, starting after 90 days of employment. We offer an employer match to help you save for retirement.

Health Insurance: Full-time employees are eligible for health insurance benefits. Part-time employees may qualify after one year of service, provided they are averaging at least 30 hours per week.

Paid Time Off (PTO): We believe in work-life balance. That's why we offer Paid Time Off starting from your first day of employment, allowing you to take the time you need for rest, self-care, and personal commitments.

Employer-Paid Life Insurance: We provide life insurance coverage up to $10,000, depending on your employee class, at no cost to you.

Voluntary Life Insurance- Full time employees can opt to participate in additional Life Insurance.

Voluntary STD / LTD - Full Time employees can opt in to participate in Long Term Disability, or short term disability. 

We are committed to fostering a supportive and rewarding environment for all our employees, and these benefits are just one way we show our appreciation for your hard work and dedication.