Description
The Benchmark Server is responsible for providing the highest quality of service to guests in an efficient and courteous manner. A Benchmark Server will take food and beverage orders, retrieve and serve alcoholic, non-alcoholic beverages and food orders to guest tables courteously and efficiently. They will collect payments and assist in keeping the area and equipment clean.
JOB RESPONSIBILITIES:
- Approach all encounters with guests and employees with a smile.
- Have a thorough knowledge of menus and specials in restaurant.
- Check guests for proper identification and serve alcoholic beverages to guests in accordance with federal, state, local and company laws and regulations.
- Monitor cleanliness and proper sanitation of service bar, bar tables, stations and service areas.
- Quickly and accurately take guest orders.
- Accommodate any special requests made by a guest or offer appropriate alternatives.
- Ensure guests are enjoying their meals and take action to correct any problems.
- Accurately prepare meal checks and collect payments from guests to include, but not limited to, using the point-of-sale system, handling money, processing credit and debit cards, making change and processing gift, cards room credits and vouchers.
- Clear clean and reset tables as needed.
- Perform opening and closing procedures.
- Perform any other duties as requested by management.
Requirements
QUALIFICATIONS:
- High School diploma or equivalent and/or experience in a hotel or a related field a PLUS.
- English fluency required
- Certification of previous training in liquor, wine and food service a PLUS
- Ability to input and access information in computers.
- Must be willing and have the ability to work a varied schedule that may include evenings, weekends and holidays
- Full- and part-time positions available.
- Willing and able to stand/walk for entire shift if needed
- Possess basic reading, writing and math skills
Salary Description
12.00/hr