Description
WAREHOUSE TEAM LEAD
Job Type: Full-Time
Exempt Status: Non-Exempt
Location: Louisville, KY - Onsite
Reports To: Warehouse Supervisor
The Warehouse Team Lead supports daily warehouse operations by coordinating team activities, maintaining productivity standards, and ensuring safe, accurate handling of inventory and orders. This role acts as a working leader who provides direction to warehouse staff while maintaining hands-on involvement in operational tasks.
Employees in this role are expected to maintain reliability, demonstrate leadership through action, and contribute to the overall efficiency and success of warehouse operations.
EXPECTATIONS
Leadership & Team Support
- Provide day-to-day direction to the warehouse team
- Lead by example through a strong work ethic, reliability, and professionalism
- Support training and onboarding of new employees
- Assist team members in resolving operational issues and questions
- Foster a positive, respectful, and safety-focused work environment
Operational Oversight
- Coordinate daily workflow for the department (including, but not limited to: receiving, picking, packing, and shipping activities)
- Monitor productivity and ensure work is completed accurately and on time
- Maintain organization and cleanliness of warehouse areas
- Assist with cycle counts and inventory accuracy
- Identify and communicate operational issues or improvement opportunities to management
Safety & Compliance
- Follow and enforce company safety standards and procedures
- Ensure safe operation of warehouse equipment
- Identify and report safety hazards or concerns promptly
- Maintain compliance with company policies and operational procedures
Communication
- Maintain clear communication with warehouse staff and management
- Provide updates on operational progress and any issues impacting workflow
- Coordinate with other departments when necessary to support efficient operations
Quality Control
- Verify accuracy to minimize errors and returns
- Monitor quality checks during processes
- Address quality concerns promptly and escalate recurring issues to management
Requirements
- Minimum 2-4 years of warehouse, logistics, or distribution experience
- Previous experience in a lead, trainer, or informal leadership role preferred
- Strong organizational and time-management skills
- Ability to prioritize tasks and coordinate workflow
- Strong communication and interpersonal skills
- Ability to problem-solve and make operational decisions within established guidelines
- Basic computer skills required
- Ability to lift up to 20 pounds regularly
- Ability to stand, walk, bend, and move for extended periods
- Ability to work in a warehouse environment with varying temperatures and conditions