Position Summary

The Warehouse Coordinator is responsible for maintaining an organized, safe, and efficient HVAC service warehouse that supports daily field operations. This role ensures technicians have the tools, equipment, materials, and parts needed to complete service work efficiently and without unnecessary delays. Responsibilities include receiving and stocking inventory, organizing tools and equipment, preparing materials and orders for technicians, maintaining truck inventory, managing tool check-in and check-out, and maintaining overall warehouse and shop cleanliness and organization. The Warehouse Coordinator will also provide support in the field as needed, including assisting with deliveries, materials, equipment, and other operational needs. Strong organizational skills, attention to detail, accountability, and the ability to maintain an efficient warehouse environment are essential to success in this position. HVAC or field service experience is a plus but is not required. 

Key Responsibilities

• Receive, inspect, and unload incoming shipments of HVAC parts, tools, and materials
• Verify received items against purchase orders, packing slips, and delivery documentation
• Organize and stock inventory in designated warehouse locations
• Maintain accurate inventory counts and assist with cycle counts and physical inventory audits
• Pull, stage, and prepare materials, parts, and tools for service technicians’ daily jobs
• Track and organize company-owned tools, equipment, and consumable supplies
• Ensure all tools are checked in, checked out, and maintained in proper working order
• Label shelves, bins, and storage areas for easy access and accountability
• Maintain cleanliness and organization of the warehouse, tool room, and loading areas
• Assist with loading and unloading service vehicles as needed
• Coordinate returns, warranty items, and damaged materials
• Dispose of scrap materials and outdated inventory in accordance with company procedures
• Follow all company safety procedures, including PPE and safe lifting practices
• Operate warehouse equipment such as forklifts, pallet jacks, and hand trucks (if certified)
• Support technicians and service leadership with material requests and urgent parts needs

Qualifications

• High school diploma or equivalent preferred. 
• Previous warehouse, inventory, parts, logistics, or similar experience preferred. 
• Strong organizational skills and attention to detail. 
• Ability to maintain an organized, clean, and efficient warehouse environment. 
• Ability to accurately receive, organize, track, and distribute parts, materials, tools, and equipment. 
• Ability to manage tool check-in/check-out and maintain accountability for company equipment. 
• Ability to maintain and monitor inventory levels, including technician truck inventory. 
• Strong communication and customer service skills when working with technicians, managers, vendors, and other team members. 
• Ability to prioritize multiple tasks and work independently with minimal supervision. 
• Dependable, punctual, and willing to take ownership of assigned responsibilities. 
• Ability to safely lift, carry, and move parts, tools, equipment, and materials as required. 
• Basic computer skills and ability to learn inventory and company software systems. 
• Valid driver's license with an acceptable driving record. 
• HVAC, mechanical, or field service experience is a plus but not required.
• MUST HAVE EPA 608 Certification

Physical Requirements

• Ability to lift and move up to 50 pounds regularly
• Ability to stand, walk, bend, and lift throughout the workday
• Ability to work in warehouse temperatures that may vary seasonally