FamilyAid is a leading provider of solutions to family homelessness. Our mission is to empower parents and caregivers facing homelessness to secure and sustain housing and build solid foundations for their children's futures. 

We prevent family homelessness whenever possible, reduce harm if homelessness can't be avoided by housing families as quickly as possible, mitigate trauma, especially for children, and provide wraparound supports that foster long-term stability. 

We provide children and parents with a path to self-sufficiency via two-generation educational programs, housing search and placement support, and connections to vital resources they need to return to their own homes. 

Our strategic vision and bold strategies to reduce two-generation homelessness successfully served 5,000 children and parents in Greater Boston last year. 

Our supportive, collaborative, diverse workplace of more than 130 professionals is ideal for skilled, result-oriented professionals who are driven to help children and families thrive. FamilyAid has been recognized as a Massachusetts Top Workplace by The Boston Globe and by Charity Navigator as one of the nation's top organizations working to end homelessness.

Position Summary

This summer internship offers a flexible, creative opportunity for a student interested in social media marketing, content strategy, and communications in the nonprofit sector. Reporting to the Brand & Marketing Communications Manager, the intern will assist in developing and executing FamilyAid’s social media presence, creating content for multiple platforms, and building a pipeline of materials for future months. The role may also expand to include curating family success stories by engaging with case managers to gather impactful narratives.

Duties and Responsibilities

• Social Media Management: Assist with managing FamilyAid’s social media platforms, including scheduling posts, monitoring engagement, and responding to community interactions as directed
• Content Creation: Develop creative, mission-aligned content for social media, newsletters, and other communications channels
• Content Strategy: Participate in training on FamilyAid’s brand and social content strategy; assist in preparing a content calendar and materials for future months
• Success Story Curation: Engage with case managers and program staff to gather and write compelling family success stories for use in donor communications and public-facing materials
• News Monitoring & PR Support: Monitor relevant news and sector developments; support media relations activities as needed
• Collaboration: Coordinate with 2Gen, Development, and programming staff on shared communications needs

• Currently enrolled in an undergraduate or graduate educational program
• Highly desired:
  • Fluency in another  language (ideally Spanish or Haitian Creole)
  • Experience in social media, marketing/communications
• Proficient written and verbal communication skills.
• Exhibits humility through the learning process and can accept feedback
• Comfortable working virtually
• Flexibility and compassion are essential

Location and Work Conditions: This position is primarily virtual with flexible hours (preference for 15-25 hours) and Wednesday team meetings. In-person opportunities are available for those interested. FamilyAid’s headquarters are at 3815 Washington Street, Boston, MA 02130. 

Work Schedule: 15-25 hours a week desired, other availability considered, to be discussed with supervisor. Days and hours to be determined, with the flexibility to best meet client and program needs.

FamilyAid is committed to a policy of equal employment opportunity without regard to race, color, national origin, religion, disability, gender, gender identity, sexual orientation, or age.