The EMR Business Analyst will play a critical role in enhancing our electronic medical records (EMR) systems to ensure they meet the needs of our healthcare providers and administrative staff. This position will involve analyzing workflows, defining system requirements, assisting in system configurations, and conducting training for staff on EMR best practices. The ideal candidate will have a solid understanding of healthcare processes, as well as strong analytical skills to support the optimization of our EMR systems.

• Support troubleshooting and problem resolution related to EMR systems and provide ongoing assistance to users.
• Analyze current workflows and EMR system functionalities to identify areas for improvement and optimization.
• Collaborate with providers and administrative staff to gather system requirements and document essential specifications.
• Assist in configuring and customizing EMR systems set up to meet organizational needs.
• Test and validate EMR functionalities and updates ensuring they meet user requirements and expectations.
• Develop and deliver training sessions and materials for staff to enhance their understanding and use of the EMR system.
• Monitor industry trends and advancements in EMR technologies to recommend enhancements that improve efficiency and effectiveness.
• Participate in cross-functional project teams to support the implementation of new systems or upgrades.
• Develop reports and dashboards as necessary to track usage, performance, and outcomes of EMR processes.
• Other duties as assigned in relation to EMR management and support.

Education:

• Bachelor’s degree in healthcare administration, information technology, or a related field preferred.

Experience:

• Minimum 3 years working as an administrator in with eClinicalWorks.
• Preferred experience in Urgent Care, Post Acute and / or Behavioral Health

Skills:

• Strong analytical thinking and troubleshooting skills with a keen attention to detail.
• Excellent communication skills, both verbal and written, to effectively interact with clinical and administrative staff.
• Proficient in using Microsoft Office Suite, particularly Excel for data analysis.
• Ability to manage multiple tasks and projects simultaneously in a fast-paced environment.
• Knowledge of healthcare regulations, coding practices, and compliance requirements related to EMR usage.