Attractions Agent (Action & Adventure)

Spy Ninjas HQ

At Spy Ninjas HQ, our Attractions Team is at the center of the mission—bringing high-energy, immersive experiences to life for every guest who walks through our doors.

As an Attractions Agent, you are more than an operator—you are a safety leader, experience creator, and energy driver. You ensure every guest feels welcomed, engaged, and safe while navigating our action-packed environment of games, missions, and challenges.

Mission Overview

You will oversee and operate a variety of attractions across both Action and Adventure zones, delivering a seamless, exciting, and safe experience while maintaining strict adherence to operational and safety standards.

Key Responsibilities

Guest Experience & Engagement

• Deliver high-energy, welcoming interactions with every guest 
• Guide guests through attractions, missions, and gameplay with clarity and enthusiasm 
• Recommend experiences tailored to guest interests to enhance their visit 
• Provide clear instructions and briefings before participation in any attraction 
• Create a fun, immersive environment aligned with the Spy Ninjas brand 

?? Safety & Compliance

• Maintain constant awareness of your assigned attraction zone 
• Enforce all safety rules, policies, and posted signage consistently 
• Conduct routine safety checks before, during, and after operation 
• Monitor guest behavior to ensure compliance with safety standards 
• Respond quickly and calmly to incidents, injuries, or emergencies 
• Accurately document and report all incidents 

?? Operations & Teamwork

• Open and close attraction areas following established procedures 
• Keep stations clean, organized, and guest-ready at all times 
• Communicate effectively with leads and team members during shifts 
• Support coverage needs during peak times, breaks, and shift transitions 
• Maintain strong situational awareness in a fast-paced environment 

Training & Development

• Attend all required trainings, team meetings, and safety briefings 
• Stay current on all attractions, procedures, and company updates 
• Continuously build product knowledge to enhance guest experience 

Qualifications

• Must be 18 years or older 
• Strong interpersonal and communication skills 
• Energetic, reliable, and team-oriented 
• Comfortable in a high-volume, guest-facing environment 
• Ability to multitask and stay composed under pressure 
• Previous experience in entertainment, hospitality, or attractions preferred 
• Must be able to pass a background check 
• Sheriffs card required

Physical & Environmental Requirements

• Ability to stand and walk for extended periods 
• Ability to lift up to 30 lbs 
• Comfortable working at heights and climbing stairs 
• Able to work in loud, fast-paced, and crowded environments 
• May be exposed to varying temperatures and cleaning agents