Position Overview
At Hotel Californian, the People & Talent Coordinator plays a pivotal role in shaping the employee experience from first impression through the full lifecycle of employment. This position serves as the operational and cultural backbone of the People & Culture function—supporting recruitment, onboarding, compliance, and team member engagement while delivering a polished, hospitality-driven internal service experience.
This role requires a highly organized, detail-oriented professional with a passion for people, strong administrative capability, and the ability to operate with discretion in a fast-paced luxury hospitality environment.
Key Responsibilities
Talent Acquisition & Onboarding
- Coordinate full-cycle recruiting logistics including job postings, interview scheduling, and candidate communications
- Partner with hiring managers to ensure a seamless and elevated candidate experience
- Facilitate onboarding processes including offer letters, background checks, I-9 completion, and new hire documentation
- Lead or support new hire orientation, ensuring alignment with Hotel Californian culture and standards
- Maintain applicant tracking and onboarding workflows within HRIS systems (e.g., Paylocity)
People Operations & Compliance
- Maintain accurate and compliant employee records in HRIS, ensuring data integrity across all systems
- Support payroll processing by auditing employee data, timekeeping, and status changes
- Assist with benefits administration, including enrollments, changes, and employee inquiries
- Ensure compliance with federal, state (California), and local employment laws and company policies
- Support leave of absence tracking and coordination
Employee Experience & Engagement
- Serve as a first point of contact for team member questions, providing exceptional internal customer service
- Support employee engagement initiatives, recognition programs, and culture-building activities
- Assist with internal communications, memos, and People & Culture updates
- Coordinate training sessions, compliance courses, and development programs
Recruiting & Employer Branding
- Support sourcing efforts and maintain candidate pipelines for key positions
- Assist in promoting the Hotel Californian employer brand through job postings and candidate interactions
- Participate in job fairs, hiring events, and community outreach initiatives
Operational Excellence
- Manage onboarding checklists and ensure timely completion of all pre-employment requirements
- Track and report on recruiting metrics, onboarding progress, and turnover trends
- Maintain confidentiality of all employee records and sensitive information
- Support audits, reporting, and People & Culture projects as needed
Brand & Culture Alignment
- Act as a cultural ambassador, reinforcing Hotel Californian’s values and service philosophy
- Foster a positive, inclusive, and high-performing work environment
Qualifications
- 1–3 years of HR, recruiting, or administrative experience (hospitality preferred)
- Knowledge of HR practices, employment law basics, and compliance standards
- Experience with HRIS systems (Paylocity preferred) and Microsoft Office Suite
- Strong organizational skills with exceptional attention to detail
- Excellent communication and interpersonal skills
- Ability to handle sensitive and confidential information with discretion
- Ability to multitask and prioritize in a fast-paced environment
- Bilingual proficiency in Spanish is highly desirable, supporting effective communication with a diverse workforce and enhancing the overall team member experience
Core Competencies
- Hospitality-Driven Internal Service
- Organization & Execution Excellence
- Attention to Detail
- Discretion & Integrity
- Communication & Relationship Building
- Adaptability & Problem Solving
Physical Requirements
- Ability to sit, stand, and walk for extended periods
- Ability to lift up to 20 lbs (files, onboarding materials, event setup)
Why Hotel Californian
Hotel Californian is more than a destination—it is a culture of excellence, creativity, and connection. As a People & Talent Coordinator, you will help shape the experience of every team member, ensuring that our people feel supported, inspired, and empowered to deliver exceptional hospitality.