Job Summary:

The Food & Beverage Intern is primarily responsible for assisting the Food & Beverage Director in various aspects of the Food & Beverage (F&B) Operations at the Hall of Fame Village. These responsibilities may include opening and closing the Concessions as needed, food prep and production, stocking, assisting in monthly inventory, delivery of products from vendors, working with our third party F&B operators, and training Concession attendants.

Essential Job Functions/Responsibilities:

• Provide superior guest service to visitors, guests, clients, vendors, and staff. 
• Responsibility for assisting in administration functions including preparing opening/closing checklists, typing standard operating procedures, and counting inventory. 
• Responsible for ensuring the quality of foods and services in order to maintain the utmost satisfaction of guests. 
• Responsible for preparation and presentation of all food items, continuously, ensuring a high level of professional and clean display.
• Responsible for greeting guests in a clear, business-like, and respectful manner, generating a positive, enthusiastic, and cooperative environment. This includes training Concession attendants on greeting Guests.
• Take and fulfill orders for food and beverage products.
• Operate POS; responsible for accepting payment from guests and making change as necessary. 
• Responsible for end-of-day cash procedures and counting drawers with Concession attendants.
• Assuring the Concessions is fully cleaned, including all equipment and re-stocked at the end of the day.
• Must show demonstrated ability to meet the company standard for excellent attendance. 
• During downtime, this team member will support other areas of the campus as needed (examples: Center for Performance, Tom Benson Hall of Fame Stadium, ForeverLawn Sports Complex, Fan Engagement Zone).
• Responsible for cooking and packaging food products which are prepared to order or kept warm until sold. Assuring par levels are maintained for group size.
• Responsible for protecting public health by operating safe and sanitary facilities. 
• Ensure all food and beverage areas are maintained in a safe and sanitary manner by adhering to regular cleaning and waste management disposal, governed by regulating bodies.
• Training staff on all handwashing functions, 3 compartment sink functions, food temperature functions, food storage functions.
• Address complaints and concerns of visitors, guests, clients, vendors, and staff and work professionally to create positive and guest-services oriented solutions.
• All other duties as assigned.

SEASONAL/HOURLY/NON-EXEMPT

Required Knowledge, Skills, & Desired Qualifications:

• Minimum of High School Diploma or GED. 
• Currently enrolled in a college or university program.
• Must be at least 21 years of age due to alcohol sales requirements.
• Exceptional verbal and written communication skills. 
• Communicate clearly and respectfully with co-workers, volunteers, management, clients, vendors, and guests to help create a positive, enthusiastic, and cooperative event environment.
• Ability to work a flexible schedule (nights, weekends & holidays as necessary) is required. 
• Must be a flexible and reliable team player, both within own department and entire organization.
• Ability to work independently while maintaining a high level of performance, working quickly without compromising quality.  
• Must have the ability to demonstrate uncompromised judgment and discretion regarding confidential matters while maintaining confidentiality. 
• Proven ability in Microsoft Office Suite.

Physical Requirements for Position: 

• The ability to lift up to 25 pounds regularly.  
• The ability to work in various Ohio weather conditions, inside and outside. 
• The ability to work with hot, cold, and hazardous equipment as well as operate phones, computers, copiers/scanners, and other office equipment.  
• The ability to move safely over uneven terrain, steps, or in construction zones.  
• The ability to see and respond to hazardous situations.  
• The ability to sit, stand, squat, bend, stoop, twist, walk, and complete repetitive hand and write motions for periods of time as required for the position. 
• Must be able to hear, see, and speak.??? 
• Ability to comprehend instructions and retain information.?? 
• Must have manual dexterity necessary to complete all job duties.???? 
• Must be available to work in Canton, Ohio. 

ABOUT HALL OF FAME VILLAGE 

Hall of Fame Village is a multi-use sports, entertainment and media destination centered around the Pro Football Hall of Fame’s campus in Canton, Ohio. The Village features over 100 acres of immersive experiences to dine, shop, and be entertained and includes 8 different venues. Tom Benson Hall of Fame Stadium is a world-class 23,000 seat, sports and entertainment stadium with luxury suites, rooftop cabanas, and other premium spaces for private, corporate, and special events. ForeverLawn Park is home to a wide array of tournaments with its seven turfed multipurpose fields with tournament quality lighting and hospitality, ticketing, and coaching/classroom/medical building. Center for Performance is the largest inflatable domed facility in the country and provides year-round capacity for events of all kinds. Constellation Center for Excellence is a 75,000-square-foot mixed-use facility for sports-centric research and programming, office, and retail space. Fan Engagement Zone is an 82,000-square-foot sports and entertainment-themed retail promenade. Play Action Plaza comprises 3.5 acres of green space adjacent to the Fan Engagement Zone that includes amusement rides, an outdoor amphitheater, bar area with patio, space for food trucks, a walking path, and the largest man-made water feature in Ohio. Currently under construction are a 144,000 sq. ft. football-themed waterpark and a seven-story, 130,000 sq. ft Hilton Tapestry Hotel. Phase III is currently in planning stages. For more information, visit www.HOFVillage.com.

Hall of Fame Resort & Entertainment Company and its subsidiaries are equal opportunity employers.