Lake Lawn Resort is seeking an experienced and motivated Lead Watersports Attendant to help oversee daily waterfront rental operations and deliver exceptional guest experiences. This leadership role supports marina management with staff guidance, rental operations, guest safety, and equipment oversight while maintaining a professional and welcoming lakeside environment.

Position Details

• Employment Type: Seasonal 
• Shift: Flexible / Days, Weekends, Holidays as Needed 
• Department: Marina / Watersports Operations 

What You’ll Do

• Assist the Assistant Watersports Manager and Supervisors with daily operations of the rental center and marina activities. 
• Help lead and support seasonal watersports staff while maintaining high guest service standards. 
• Fuel rental boats and transport equipment between the marina and rental center. 
• Oversee cleanliness and organization of rental buildings, docks, piers, and waterfront grounds. 
• Operate cash registers, process rental payments, and handle credit card transactions accurately. 
• Assist with opening and closing procedures for the watersports rental operation. 
• Respond to guest questions, concerns, and service requests in a professional and timely manner. 
• Educate guests on the safe and proper operation of rental boats and watersports equipment. 
• Explain rental agreements, waivers, and operational procedures to guests. 
• Assist with non-motorized rentals including kayaks, paddleboards, and related equipment. 
• Monitor rental equipment and watercraft activity on the lake to ensure safety and timely returns. 
• Help resolve guest or operational issues occurring at the rental center, marina, or piers. 
• Assist with waterfront maintenance including seaweed and debris removal from harbor and rental areas. 
• Represent Lake Lawn Resort professionally while providing exceptional hospitality and guest experiences. 
• Support training of new team members on procedures, safety, and customer service expectations. 
• Perform additional marina and watersports duties as assigned by management.

What We’re Looking For

• Previous boating, marina, watersports, recreation, leadership, hospitality, or customer service experience preferred. 
• Strong communication, teamwork, and leadership skills. 
• Ability to provide clear safety instructions and maintain professionalism in a fast-paced environment. 
• Comfortable working outdoors and around water for extended periods. 
• Must be able to swim 100 yards without flotation assistance. 
• Valid driver’s license required. 
• Dependable, safety-minded, and guest-focused attitude. 
• Ability to work flexible seasonal schedules including weekends and holidays. 

Physical Requirements

• Ability to swim and work safely around water at all times. 
• Frequent standing, walking, lifting, bending, and repetitive motion. 
• Ability to lift, move, and secure boats, docks, and watersports equipment. 
• Exposure to outdoor weather conditions including heat, sun, wind, and rain. 
• Active role requiring extended time on docks, piers, and marina areas. 

Work Environment

• Outdoor marina and waterfront environment. 
• Fast-paced seasonal operation with high guest interaction. 
• Exposure to boats, watercraft, fuel, and marine equipment. 
• Combination of physical labor, guest service, and leadership responsibilities. 

About Lake Lawn Resort

Located on Delavan Lake, Lake Lawn Resort offers a wide range of activities for guests of all ages. The recreation team plays a key role in creating fun, memorable experiences.

Disclaimer

This role includes a variety of responsibilities to support daily operations.