Responsibilities:

• Advise borrowers on financial status and payment methods
• Guide customers through the loan application process
• File loan applications and supporting documents
• Develop referral networks to locate prospects for loans
• Handle customer complaints and take appropriate action to resolve them

Qualifications:

• Previous experience in mortgage required
• Encompass LOS experience required
• Familiarity with financial and lending practices
• Ability to build rapport with clients
• Strong analytical and mathematical skills
• Excellent written and verbal communication skills