Administrative   Assistant I/II – Marketing

Department:   Communications

Location:   Juneau  

Exemption   Status: Non-Exempt

Pay   Grade(s): 7/8

Purpose: 

The Administrative Assistant – Marketing Support provides   administrative and entry-level marketing and communications support to ensure   effective coordination, organization, and delivery of internal and external marketing   efforts.

This position serves as a key support role for the Communications   team by assisting with scheduling, coordination, content preparation, and   outreach efforts. The incumbent helps ensure communications are timely,   accurate, and aligned with Tlingit & Haida’s mission, values, and   cultural integrity. 

Essential Functions. An   individual in this role must be able to perform the following functions with   or without reasonable accommodation:

· Administrative Support

· Provide general   administrative support including scheduling meetings, maintaining calendars,   and coordinating logistics

· Prepare, format, and   distribute documents, reports, and correspondence

· Track marketing   requests and maintain organized records and files

· Maintain distribution   lists, contact databases, and shared communication resources

· Assist with   purchasing, invoicing, and basic budget tracking as needed

· Serve as a point of   contact for internal and external inquiries, directing requests appropriately

· Marketing Support

· Assist with drafting   and formatting basic communications such as newsletters, announcements,   flyers, and social media posts

· Coordinate content   collection across enterprises, including gathering updates, photos, and event   information

· Support posting and   updating content on websites, social media platforms, and internal   communication tools

· Assist in maintaining   a marketing calendar and tracking deadlines

· Support outreach   efforts, campaigns, and community engagement activities

· Help track campaign performance and compile basic   reports (engagement, reach, etc.)

· Event & Outreach   Coordination

· Assist with planning   and coordinating enterprise-related events and outreach efforts

· Support event   logistics including materials preparation, setup, and follow-up   communications

· Help capture content   (photos, notes, highlights) for post-event communications

· General

· Maintain   confidentiality of sensitive information

· Perform other duties   as assigned

Knowledge, Skills &   Abilities. A comprehensive set of capabilities   required to perform job tasks effectively:

· Knowledge of general   administrative practices and office procedures

· Strong written and   verbal communication skills

· Ability to organize,   prioritize, and manage multiple tasks with attention to detail

· Basic understanding of   communication tools and platforms (social media, email, web updates)

· Ability to learn new   systems and technology quickly

· Strong customer   service and interpersonal skills

· Ability to work   independently and collaboratively in a team environment

· Cultural awareness and   respect for Tlingit, Haida, and Tsimshian communities

· Ability to maintain   professionalism and confidentiality

Minimum   Qualifications (education, experience, skills):

· ADMINISTRATIVE   ASSISTANT I

· High School Diploma or   GED 

· Three (3) years of   clerical experience

· Valid Driver’s License   required for some departments

· ADMINISTRATIVE   ASSISTANT II

· High School Diploma or   GED

· Five (5) years of   clerical experience

· Valid Driver’s License   required for some departments

Preferred   Qualifications (education, experience, skills):

· Experience   in administrative support, communications, marketing, or public relations   efforts

· Experience   with social media platforms or content creation

· Strong writing, editing, and visual   communication skills

· Familiarity   with Microsoft Office and basic design tools (e.g., Canva)

· Experience working in a tribal,   nonprofit, or public-sector environment (if applicable)

Physical Requirements. The physical demands described here are representative of   those that must be met by an employee to successfully perform the essential   functions of this job with or without reasonable accommodation:

· The majority of work is performed in a professional office   setting and is generally sedentary, requiring routine walking, standing,   bending, and carrying of items weighing less than 40 lbs.

Work Environment. The work environment characteristics described here are   representative of those an employee encounters while performing the essential   functions of this job:

· Some travel may be required on   small aircraft or ferry. 

· Certain positions at Tlingit and   Haida may have exposure to certain hazardous materials or conditions. The   supervisor will review these if applicable.