Job Type
Full-time, Part-time
Description
Four Points by Sheraton Suites Tampa Airport Westshore, managed by StepStone Hospitality, is seeking a friendly, energetic, and service-oriented Server to join our Food & Beverage team. This role is responsible for delivering exceptional dining experiences to hotel guests while maintaining high hospitality and cleanliness standards.
Essential Duties & Responsibilities
- Welcome guests in a professional and courteous manner
- Take food and beverage orders accurately
- Serve meals and beverages promptly and efficiently
- Maintain knowledge of menu items, specials, and promotions
- Ensure guest satisfaction throughout the dining experience
- Prepare and reset tables in accordance with brand standards
- Maintain cleanliness of dining room, lounge, and service stations
- Process guest payments accurately using POS systems
- Follow food safety, sanitation, and alcohol service regulations
- Assist with banquet functions and special events as needed
- Work collaboratively with kitchen and hotel team members
Qualifications
- Previous restaurant or hotel serving experience preferred
- Strong customer service and communication skills
- Ability to multitask in a fast-paced environment
- Flexible availability including weekends and holidays
- Ability to stand for long periods and lift up to 25 pounds
- Food Handler and/or alcohol service certification preferred
Schedule
- Full-time and part-time positions available
- AM shifts open availability
- Weekend and holiday availability required
Benefits
- Competitive hourly wage plus tips
- Hotel travel discounts
- Growth and advancement opportunities
- Benefits package for eligible full-time associates
Equal Opportunity Employer
StepStone Hospitality is committed to providing equal employment opportunities and maintaining a diverse and inclusive workplace.