BUTLER AUTOMOTIVE GROUP

Job Description

Job Title: Full Time Cashier

Department: Service 

Reports To: Service Manager

SUMMARY 

Receives payment for products or services sold by the dealership and plays a key role in maintaining or creating customer satisfaction for the business transaction.

ESSENTIAL DUTIES include the following. Other duties may be assigned.

Greets customers at the cashier window in a pleasant and professional manner.

Computes customer bills.

Receives cash, checks and credit card payments from customers; records amount received.

Makes change and issues receipts to customers.

Reconciles cash drawer daily.

Handles customer complaints with integrity and poise and, when necessary, refers dissatisfied customers to the appropriate individuals for resolution.

Provides clerical assistance to departments as needed.

Acts as backup to switchboard operator.

Maintains a professional appearance.

Keeps work area neat and clean.

Performs other duties as assigned.