Responsibilities
· Driver/broker management planning of essentially a 24/7 shipping operation
· Order entry for customer loads
· Secure new brokers/haulers to diversify our network for both profit & reliability
· Proactively help identify ways to help lower our costs and be more efficient
· Fuel Island responsibilities-Key fobs, assigning cards, monitoring fuel costs & usage
· Discipline – manage drivers and brokers as issues arise, including write-up’s & terminations.
Daily Tasks
· Daily load planning via internal truckers & brokers for pneumatics and flatbeds
· Repair management – orders, approval & tracking for tractors & tanks parts/services
· Manage timely deliveries to customers along with regular updates/communication
· Reporting – continuity of current reports (tonnage, rates, etc.) while also helping to identify other critical KPI’s
· Approval of all invoices related to trucking business
· Coordination with customers, internal customer service and internal operations
Software Management:
· OmniTracs – Tractor GPS monitoring
· GeoTab – Trailer GPS monitoring
· McLeod – Dispatch/load planning management for pneumatics & flatbeds via internal drivers/tractors & brokerage
· APEX - Cross-trained on internal billing/ordering system
· Excel Skills – Must have ability to analyze data for efficiencies/profitability opportunities
· 7+ years of experience dispatching
· Commodity product delivery experience preferred
· Associate degree preferred
· Bi-lingual preferred
· Team-player, great attitude, problem-solver, multi-task, accurate communication, sense of urgency, customer-centric