Bank Administrative Intern Job Description

Job Title: Bank Administrative Intern
Department: Operations / Administration
Location: Caldwell, Ohio
Reports To: Market Manager

Position Summary

We are seeking a dependable and professional Bank Administrative Intern to support daily branch operations and provide excellent customer service. This internship offers hands-on experience in a banking environment through administrative support tasks, phone communication, document management, and general office assistance.

Responsibilities

• Answer and direct incoming phone calls professionally 
• Greet customers and assist with basic inquiries 
• Scan, file, organize, and maintain banking documents and records 
• Perform general administrative duties such as data entry, copying, and filing 
• Assist staff with appointment scheduling and correspondence 
• Ensure confidential customer information is handled securely 
• Support branch operations and special projects as needed 
• Maintain organized workspaces and office supplies 

Qualifications

• High school diploma required and currently enrolled in college for Fall 2026
• Strong communication and customer service skills 
• Basic computer proficiency, including Microsoft Office 
• Ability to maintain confidentiality and professionalism 
• Strong organizational skills and attention to detail 
• Reliable, punctual, and able to work in a team environment 

Preferred Skills

• Previous office or customer service experience 
• Familiarity with office equipment such as scanners, printers, and multi-line phones 
• Interest in banking, finance, or business administration 

Benefits

• Hands-on experience in the banking industry 
• Professional development opportunities 
• Exposure to banking operations and office administration 
• Networking and mentorship opportunities