The Coordinator of Korean Initiatives supports student success and program operations for Korean-language programs by providing student support, course coordination, and administrative assistance throughout the student academic journey from enrollment to graduation. This role involves facilitating communication with students, online instructors and faculty, coordinating online course logistics and program-related operations, and assisting with student engagement initiatives and events to help foster a positive and effective learning experience. The position operates under the supervision of the Director and Assistant Director of Global Ministries - Korean Initiatives and in close collaboration with other staff members of the Global Ministries - Korean Initiatives department.

Duties and responsibilities

Student Support & Communication

• Provide student support services through email, phone calls, and one-on-one Zoom meetings as needed.
• Communicate with prospective and current students in the Korean-language programs regarding enrollment, course registration, academic schedules, and general program guidance.
• Assist students in navigating academic processes, institutional policies, and online learning platforms in consultation with supervisors, faculty, and relevant departments as needed.
• Support student engagement and success by helping students stay informed, connected, and supported throughout the academic year.

Course & Program Coordination

• Coordinate communication and collaboration with online instructors regarding student support needs, course-related matters, and program operations.
• Assist with setting up and maintaining Canvas course pages, preparing announcements, and supporting online course logistics.
• Support course scheduling, academic planning, and student-related administrative processes for Korean academic programs.

Student Engagement & Events

• Assist with graduation-related communication, events, and student participation needs.
• Help organize student engagement initiatives, program events, and online community-building opportunities.

Documentation & Team Collaboration

• Maintain organized student records, tracking files, and internal documentation across team platforms.
• Work closely with members of the Global Ministries – Korean Initiatives (GM-KI) team to support Korean programs and related projects.

Perform other duties as assigned by the supervisor.

Specific experience and skills needed:

• Strong understanding of Westminster’s mission and teaching
• Excellent oral, written, and reading skills both in Korean and English
• Intimate knowledge of Korean culture and social conventions
• Experience in data and information management
• Highly organized with a keen eye for detail
• Creative and innovative problem-solving abilities
• Excellent communication and interpersonal skills, including the ability to handle constructive feedback and the ability to effectively articulate abstract concepts to various stakeholders and audiences
• The ability to work cross-departmentally and the willingness to hunt down answers
• Proficient in MS Office (Word, Excel, PowerPoint)
• Bachelor’s degree required; master’s degree preferred

Personal traits that would be necessary to perform well in the role:

• Highly self-motivated, proactive, and action-oriented self-starter
• An understanding of the gospel at work personally and a commitment to its power and hope in the workplace

Working conditions

• This job operates primarily in an academic environment. 
• This is a part-time, non-exempt position 20-25 hours per week expected
• May require occasional travel (local and regional).
• This position may be remote, hybrid, or on-campus.

Westminster Theological Seminary hires only personnel who belong to a Protestant evangelical church and subscribe to Biblical orthodoxy (belief) and orthopraxy (practice). Employees shall affirm their agreement with the historic, trinitarian Christian faith as expressed in the Apostles’ Creed. Otherwise, Westminster Theological Seminary is an equal opportunity employer, dedicated to providing equal employment and advancement opportunities to all individuals, except as specifically allowed by federal and state law, and basing employment decisions on merit, qualifications and training. Westminster Theological Seminary does not discriminate in employment opportunities or practices on the basis of race, color, religion (except as religion is a bona fide occupational qualification), sex, national origin, age, disability or any other classification protected by law.

In accordance with the above paragraph, all employees are required to sign Westminster Theological Seminary's Community Life Policy affirming their commitment to Christian belief and practice as described in the policy.

This is intended to be an accurate presentation of this position. There may be duties and accountabilities that will be presented to an incumbent of this position that are not included in this position description. Position descriptions are subject to on-going changes so as to ensure the organization operates effectively.