The Clinician Technician (CMA/LPN) is responsible for planning and managing patient care according to patient need. Responsibilities also include rooming and interviewing patients, recording medical history and physical condition information including taking and recording patient vital signs.

Essential Duties and Responsibilities:

Assist in the examination and treatment of patients under the direction of provider and following SCH policies and processes

• Room patients
• Assist providers with procedures, examinations or treatments
• Monitor patient condition during treatments, procedures or activities
• Cleans medical equipment or instruments
• Record patient medical histories
• Prepare medical supplies or equipment for use
• Collect specimens from patients and prepare for testing
• Complete appropriate documentation in EMR
• Provide approved patient education.

 Manages patient follow-up activities and responsibilities

• Document patient phone calls and follow-up data in EMR
• Maintain medical facility records
• Schedule patient procedures and appointments
• Explain medical procedures or test results to patients and/or family members
• Follow-up regarding patient plans, lab letters and other documents in a timely and accurate manner
• Process other requests, including medication prior authorizations 

Comply with department and facility standards

• Understand Clinic Policies and Procedures 
• Perform work according to organization policies and procedures

Other duties as assigned

• Maintain inventory of medical supplies or equipment
• Order medical supplies or equipment

* While this job description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add or remove duties from particular jobs and to assign other duties as necessary.

Education & Licensure: 

LPN or CMA/RMA:

•  Licensed Practical Nurse
•  Graduate of approved LPN program 
• Valid LPN License 

OR

• Certified/Registered Medical Assistant
• Graduate of approved Medical Assistant program
• Current CMA/RMA/CCMA credentials

AND

• Current Basic Life Support (BLS) Card from the American Heart Association or American Red Cross for Providers

Experience:

• Prior clinic experience preferred
• Previous experience with Epic or Excellian software desired

Knowledge, Skills & Abilities: 

• Strong time management and prioritization skills
• Flexible and willing to fill different roles as needed
• Excellent communication and listening skills
• Demonstrated ability to work independently with little direction and manage multiple demands and priorities
• Positively contributes to a team environment, assisting the organization in achieving goals and objectives
• Strong customer service skills

Supervisory Responsibilities:

• None

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer
• Prolonged periods of standing, bending, and reaching
• Must be able to lift up to 50 pounds at times