From Intake to Outcomes, CareMetx is dedicated to supporting the patient journey by providing hub services, innovative technology, and decision-making data to pharmaceutical, biotechnology, and medical device innovators.

Job Title: Senior Engineer I, DevOps

POSITION SUMMARY:

The Senior Engineer I, DevOps plays a pivotal role in building & maintaining our infrastructure, collaborating closely with software development and implementation teams, and ensuring the security and compliance of our systems. The Senior Engineer I, DevOps will be responsible for driving automation initiatives, Infrastructure as Code (IaC), implementing Continuous Integration/Continuous Deployment (CI/CD) pipelines, managing Software as a Service (SaaS) tools, Identity and Access Management (IAM) permission management, generating insightful reports, and enhancing our security posture.

PRIMARY DUTIES AND RESPONSIBILITIES:

• Designing, developing and maintaining infrastructure as code (IaC) using tools like Terraform, Ansible, or CloudFormation to automate the provisioning and configuration of infrastructure components.
• Use AI tools including GitHub Copilot and Claude to accelerate infrastructure automation, CI/CD pipeline development, and code quality. Apply AI-first methodologies across the full software delivery lifecycle. Leverage AI-powered platforms to improve incident detection, triage, and response. Continuously evaluate and adopt emerging AI tools to drive efficiency and reduce operational toil.
• Writing scripts and developing automation tools to streamline repetitive tasks, increase efficiency, and reduce manual intervention in the deployment and management processes.
• Manage source code repositories using version control systems like Git and ensure code collaboration practices.
• Designing, implementing, and maintaining CI/CD pipelines to automate software build, test, and deployment processes using tools like Jenkins, or CircleCI.
• Working with containerization technologies such as Docker and container orchestration platforms like Kubernetes to deploy and manage containerized applications.
• Setting up monitoring and logging solutions to track system performance, detect anomalies, and troubleshoot issues.
• Building dashboards and alerts to monitor system health, guiding teams on best practices for monitoring and logging.
• Leveraging cloud computing platforms such as AWS to build and manage scalable and resilient infrastructure.
• Leveraging cloud cost management tools to understand and optimize cloud spend.
• Collaborating with development, operations, and other cross-functional teams to improve overall efficiency.
• Creating and maintaining documentation for infrastructure configurations, deployment processes, and troubleshooting procedures to ensure knowledge sharing and facilitate onboarding of new team members.
• Investigating and resolving issues related to infrastructure, deployment pipelines, and application performance, and providing support to other teams when needed.
• Stay knowledgeable about various database technologies, including relational databases (e.g., Oracle, PostgreSQL, or SQL Server), and NoSQL databases (e.g., MongoDB).

Qualifications

EXPERIENCE AND EDUCATIONAL REQUIREMENTS:

• Bachelor’s degree in Computer Science, Engineering, or related field.
• 6+ years of experience in maintaining infrastructure and working with software development teams in a collaborative environment.

MINIMUM SKILLS, KNOWLEDGE, AND ABILITY REQUIREMENTS:

• Proficient with automation tools and scripting languages such as Python, Bash, or PowerShell.
• Proficient with MS Windows Server and Linux operating systems.
• Proficient with CI/CD tools such as Jenkins, or CircleCI.
• Proficient with IaC tools such as Terraform, CloudFormation, or Ansible.
• Proficient with AI coding assistants such as GitHub Copilot and Claude to support automation, scripting, and infrastructure development.
• Experience with AI-powered platforms for CI/CD, monitoring, observability, or incident response is a plus.
• Familiarity with AI-first development practices and integrating AI tooling into DevOps workflows.
• Good understanding of security principles and experience implementing security controls.
• Proficient with cloud platforms such as AWS.
• Experience in understanding and managing cloud costs.
• Proficient with IAM solutions such as AWS IAM, or Azure Active Directory.
• Strong Experience with networking, DNS, SSL, and storage technologies.
• Strong Experience with observability/monitoring tools like Dynatrace, Elastic or SumoLogic is a plus.
• Experience creating architecture diagrams using tools like Visio, Lucidchart, or Draw.io.
• Excellent communication and interpersonal skills, with the ability to work effectively in a cross-functional team environment.
• Certification in relevant areas such as AWS Certified DevOps Engineer or Certified Kubernetes Administrator (CKA) is desirable.
• Knowledge of database technologies such as Oracle, MS SQL, MySQL or PostgreSQL.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to sit
• The employee must occasionally lift and/or move up to 10 pounds.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Schedule

• Must be flexible on schedule and hours
• Extensive travel is required (60% travel)

CareMetx considers equivalent combinations of experience and education for most jobs. All candidates who believe they possess equivalent experience and education are encouraged to apply.

At CareMetx we work hard, we believe in what we do, and we want to be a company that does right by our employees. Our niche industry is an integral player in getting specialty products and devices to the patients who need them by managing reimbursements for those products, identifying alternative funding when insurers do not pay, and providing clinical services.

CareMetx is an equal employment opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on race, color, sex, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, ancestry, or national or ethnic origin.