The South Bay Workforce Investment Board, Inc. (SBWIB, Inc.) is seeking an experienced, motivated, and organized Career Services Coordinator – Job Developer to support workforce development and employment initiatives for youth and young adults participating in youth workforce programs. The ideal candidate is passionate about workforce development and helping participants achieve educational and employment success. This individual should possess strong communication, outreach, networking, and relationship-building skills; be highly organized and detail-oriented; and be capable of managing multiple priorities in a fast-paced environment while working independently and collaboratively with internal teams, employers, schools, and community partners. 

Essential Duties and Responsibilities: Under the supervision of the authorized representative, the Career Services Coordinator – Job Developer will perform duties including, but not limited to, the following:

• Conduct employer outreach and develop relationships with businesses, employers, industry representatives, training providers, schools, and community partners to identify employment and work-based learning opportunities for participants
• Market workforce development programs and employment support services to employers and community partners
• Conduct outreach activities, including cold calling, networking, presentations, recruitment events, and job fairs
• Develop and coordinate internship, work experience, job shadowing, classroom speaker, company tour, and employment opportunities for participants
• Assist participants with career exploration, job readiness preparation, résumé development,  interview preparation, job search assistance, and employment retention strategies
• Facilitate or assist with workshops, orientations, presentations, and employment-related training activities
• Match participant skills, experience, and interests with available employment opportunities
• Coordinate participant referrals and follow-up communication with employers regarding interviews, placements, and participant progress
• Monitor participant performance and employment retention, and assist with resolving workplace concerns or barriers to success
• Maintain regular communication with employers and participants to support successful placements and outcomes
• Conduct participant assessments, eligibility screenings, and off-site service delivery activities as needed
• Track participant activities, placements, outcomes, and case notes within required tracking and case management systems
• Prepare and maintain reports, documentation, forms, and related records in a timely and accurate manner
• Assist with outreach materials, recruitment efforts, presentations, flyers, and other promotional activities
• Participate in meetings, trainings, conferences, and program activities as assigned
• Maintain current knowledge of labor market trends, workforce development initiatives, and employment resources
• Perform other duties of a similar nature or level as assigned

• Bachelor’s Degree from an accredited college or university in Social Sciences, Business, Public Administration, Human Services, or a related field; and
• At least two (2) years of experience in workforce development, employment services, case management, job development, social services, recruitment, or related programs

Or any satisfactory combination of experience and training which demonstrates the knowledge, skills, and abilities to perform the duties (education may be substituted by experience on a year-for-year basis). 

Required Knowledge, Skills, and Abilities

•  Strong verbal and written communication skills
• Strong networking, outreach, customer service, and relationship-building abilities
• Excellent organizational, time-management, and problem-solving skills
• Proven ability to manage multiple assignments and priorities, work well under pressure, and solve problems effectively in fast-paced environments
• Ability to work independently with minimal supervision and collaboratively within a team environment
• Ability to collaborate positively with diverse groups and maintain an inclusive, respectful approach to all interactions.
•  Ability to maintain professionalism, confidentiality, and positive working relationships
• Strong attention to detail and ability to maintain accurate records and documentation
• Proficiency with Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint
• Experience using virtual meeting platforms such as Microsoft Teams and Zoom
• Reliable transportation
• Valid California Driver’s License and proof of insurance
• Ability to successfully pass background and reference clearances
• Ability to comply with company safety protocols and workplace requirements

Role Expectations

• This role requires a consistent and engaged in-person presence to support employer outreach; collaboration with employers, schools, and community partners; participant engagement; worksite coordination and site visits; and secure document collection and file maintenance in accordance with operational, compliance, funding, and audit-ready file requirements.
• The essential functions of this position are integral to its purpose and cannot be modified or removed without fundamentally altering the role. Individuals accepting this position acknowledge their understanding of these requirements and their ability to perform the essential duties as described.

Working Conditions

• Applying for this position signifies acknowledgment and acceptance of the duties, given potential exposure to COVID-19, as interaction with multiple team members may occasionally be required. Performing duties may entail wearing protective equipment (e.g., mask, gloves) and adhering to protective measures mandated by the Company, City, County, State, and/or Federal Authorities in response to current states of emergencies (e.g., pandemics) or the functions of this position, as deemed necessary. Note: Measures may be subject to change based on current safety concerns.
• Employees may also be required to spend the majority of the day engaging in activities such as driving, walking, standing, and sitting at a desk, with occasional lifting and bending. Must also be able to travel to other locations for training, conferences, and/or meetings within or outside our local area and occasionally statewide in which such travel may last one (1) or more days if/as necessary. Excellent time management skills are essential, along with the ability to work well under stress and meet deadlines.

Note: This job description is intended to describe the general nature and level of work performed by an individual in this position. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. Management reserves the right to modify, add, or remove duties as necessary to meet organizational needs. Nothing in this job description constitutes a contract of employment.

Salary & Benefits

This is a full-time, non-exempt position with a standard 40-hour workweek. The starting hourly rate will be commensurate with experience. Our Company offers a comprehensive employee benefits package, which includes 75% coverage for medical, dental, and vision costs for employee-only; sick and vacation time; holidays, and a competitive 401k plan. Eligibility for Public Service Loan Forgiveness (PSLF). Employees are eligible to enroll in the company's health benefits package after completing the 60-90-day employment introductory period.

The job description provided is intended to convey essential information regarding the scope of the position. It is not meant to be an exhaustive list of all experiences, skills, efforts, duties, responsibilities, or working conditions associated with the role. Management reserves the right to add, modify, or exclude any essential or non-essential requirements at any time, with or without prior notice. It's important to note that nothing in this job description, nor by the completion of any requirement of the job by the employee, is intended to create a contract of employment of any type.